Auto Claims Representative

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Job Description *Applications are accepted on an ongoing basis. An open position may not be available at this time. We offer a merit‑based work‑from‑home program based on job responsibilities. After initial training in‑person, this specific role could have the flexibility to work from home up to 3 days per week. Auto‑Owners Insurance, a top‑rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry‑level insurance claims under close supervision through the life‑cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company’s claims training program for the assigned line of insurance and requires the person to: Investigate, evaluate, and settle entry‑level insurance claims Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products Learn and comply with Company claim handling procedures Develop entry‑level claim negotiation and settlement skills Build skills to effectively serve the needs of agents, insureds, and others Meet and communicate with claimants, legal counsel, and third‑parties Develop specialized skills including but not limited to, estimating and use of designated computer‑based programs for loss adjustment Study, obtain, and maintain an adjuster’s license(s), if required by statute within the timeline established by the Company or legal requirements Desired Skills & Experience Bachelor’s degree or direct equivalent experience with property/casualty claims handling Ability to organize data, multi‑task and make decisions independently Above average communication skills (written and verbal) Ability to write reports and compose correspondence Ability to resolve complex issues Ability to maintain confidentiality and data security Ability to effectively deal with a diverse group of individuals Ability to accurately deal with mathematical problems, including geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents) Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage Continually develop product knowledge through participation in approved educational programs Benefits Auto‑Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent package. Along with a matched 401(k), fully‑funded pension plan (once vested), Auto‑Owners offers medical, prescription, dental and vision insurance; associate, spouse and child life insurance; supplemental sick pay; long term disability; health care flexible spending accounts and dependent care flexible spending accounts. generous paid time off including holidays, vacation days, personal time, sick leave and parental leave; adoption assistance; discounts on personal insurance; education matching gift program; a student loan assistance program and a gym membership and fitness class reimbursement program. Compensation Auto‑Owners offers a generous compensation package. The base salary range for this position is $62,000–$88,000. Starting salary within the range is determined based on relevant experience, education, qualifications, and other job‑related factors. Other components of the compensation package include several bonus opportunities. Equal Employment Opportunity Auto‑Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law. Please note that the ability to work in the U.S. without current or future sponsorship is a requirement. About Auto-Owners Insurance Auto‑Owners Insurance is a mutual insurance company with a simple human sense approach to business. This means we answer the phone because it's ringing, we treat people like they're people, and we believe the right way is the human way. Established in 1916 and headquartered in Lansing, Michigan, we currently operate in 26 states. We partner with independent agencies to sell our products to the communities we serve, and we are consistently acknowledged for our superior customer service. We are proud to have been ranked among the Fortune 500 every year since 2002. #J-18808-Ljbffr