Senior Project Manager - Audio Visual

POSITION SUMMARY: The Senior Project Manager – Audio Visual is responsible for the successful delivery of complex audiovisual (AV) and technology integration projects from kickoff through closeout. The role owns overall project execution, including schedule, budget, scope, and client satisfaction. Key Responsibilities Own overall project execution, ensuring projects are delivered on time, within budget, and in alignment with scope and quality expectations. Serve as the primary point of contact for clients, managing expectations and maintaining strong working relationships throughout the project lifecycle. Lead coordination across engineering, procurement, field operations, and subcontractors to ensure seamless project execution. Partner with the AV Procurement Specialist to oversee equipment ordering, track delivery status across all active projects, anticipate material delays, and ensure procurement timelines support field installation schedules. Leverage AV product knowledge to provide direction on equipment specifications, substitutions, and lead time tradeoffs, enabling the procurement team to act quickly and accurately. Proactively identify and escalate procurement risks – including delays, shortages, or specification mismatches – and drive resolution with the procurement and field teams before they impact project delivery. Drive project schedules, proactively identifying risks, delays, or constraints and implementing corrective actions. Manage project financials, including budgeting, forecasting, billing, and cost control. Oversee site readiness, installation progress, and commissioning activities in coordination with Field Operations. Ensure all project documentation, including drawings, change orders, and closeout materials, are accurate and complete. Manage scope changes and mitigate risk through structured change management processes. Conduct regular project reviews, status reporting, and stakeholder communication. Ensure compliance with company standards, safety requirements, and industry best practices. Coordinate resource utilization with delivery teams. Partner across cross‑functional teams to deliver the best possible solution for a client. Continuously seek and capitalize on opportunities to increase customer satisfaction. Support internal project and continuous improvement initiatives. Conduct project closeout meetings and gather client feedback for continuous improvement. Other duties as assigned. Minimum Education and Experience Bachelor’s degree in project management, engineering, or a related field (or equivalent experience). 5–8+ years of project management experience in AV, low‑voltage, or construction environments. Proven experience managing multiple concurrent AV integration projects from initiation through closeout. Strong understanding of AV systems, including Cisco, Crestron, Extron, QSC, Biamp, and similar technologies. Familiarity with AV equipment procurement processes, including product lead times, vendor ecosystems, and material readiness requirements – sufficient to oversee and guide procurement activities. Proficiency in project management tools (MS Project, MS Office, SharePoint, Smartsheet, etc.). Ability to travel to job sites as needed. Preferred Education and Experience Strong IT infrastructure deployment experience in a professional services organization of either a manufacturer or value‑added reseller. Experience working in fast‑paced, high‑growth, or startup‑like environments where processes are being developed in parallel with day‑to‑day execution. PMP certification strongly preferred. Other Skills and Abilities Strong leadership and decision‑making skills with the ability to drive project outcomes. Highly action‑oriented; ability to operate effectively in ambiguous, evolving environments without waiting for fully defined processes. Strong AV product awareness, including understanding of manufacturer lead times, equipment compatibility, and the ability to guide procurement decisions. Ability to manage multiple complex projects simultaneously. Strong financial acumen related to project budgeting and forecasting. Ability to identify risks early and implement effective mitigation strategies. Strong verbal and written communication skills with a focus on client service. Outstanding interpersonal skills demonstrated in ability to communicate on all levels of internal and customer organizations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand, walk, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job involve normal vision. #J-18808-Ljbffr