Medical Assistant (Al Shifa Clinic)

Job Description

Job Description

Starting salaries are set in accordance with our compensation plan, which considers multiple individual and organizational factors, including internal equity. To uphold pay equity in alignment with the compensation plan, starting salary ranges are not negotiable. Before applying, please ensure that the compensation for this position meets your needs.

Our Mission

To promote the well-being of the underserved by providing access to high-quality healthcare for all, regardless of ability to pay.

Our services, activities and governance reflect the Islamic values and moral principles which inspired our founders. These include the core values which are universally shared and revered by society at large: Service, Compassion, Human Dignity, Social Justice, and Ethical Conduct.

Working at UMMA

UMMA is looking for passionate and mission-driven Staff who look to make an impact on the lives of our patients and the members of our community. These roles include Physicians and Medical Staff, Behavioral Health Staff, Administration, and more! For more information on the services we provide, Click Here

Benefits and Compensation

UMMA offers a competitive compensation and benefits package with comprehensive and cost-effective medical plans. Benefits package includes Medical, Dental, Vision, AD&D and Supplemental Life Insurance, Employee Assistance Program Tuition Reimbursement, loan repayment opportunities, 403(b) savings plan, employee discounts, extended lunch on Fridays, and more!

Our compensation plan also includes Paid Holidays, Paid Time Off (accruals begin on the first day of hire), Employee Recognition, and more!!

SUMMARY

Under the supervision of the Clinic Manager, the Medical Assistant is responsible for providing basic nursing care to patients under the direct supervision of the Clinic Manager. The MA will perform various clerical duties relating to the provision of care.

ESSENTIAL DUTIES

• Assists the Clinic Manager with maintaining patient flow including receiving/greeting patients; locating charts via EMR system; checking/making appointments; answering the telephone; and referring patients to appropriate person
• When called upon, takes action(s) necessary to maintain smooth patient flow and informs Clinic Manager of issues affecting the ability to deliver timely patient care within industry standards
• Assists the Clinic Manager with training new staff
• At the direction of a licensed medical professional, performs basic nursing procedures as needed to maintain proper flow including:
  • Checking/recording patients’ vital signs
  • Phlebotomy
  • Collection/labeling of laboratory specimens in accordance with laws and policies
  • Packages and sends specimens in the specified manner for transport or storage
• Administering immunizations
• Assisting providers with examinations and other procedures relating to direct patient care
• Maintains complete and accurate patient records, including entering data into the computer, ensuring proper documentation of all procedures
• Attends and actively participates in all team and staff meetings and related continuing education programs
• Performs a wide variety of clerical duties including: preparing routine correspondence, filing, photocopying, faxing, and answering the telephone and directing calls as needed
• Receives and treats all patients with the utmost respect and professionalism employment
• Performs other duties as assigned by the Operations Director and/ Medical Director, in the absence of the Clinic Manager
  

POSITION REQUIREMENTS

To perform effectively in this position, the incumbent must have:

• Medical Assistant training and certificate of completion
• A minimum of 2 consecutive years’ experience working as a Medical Assistant I or higher/Phlebotomy experience/skill
• CPR certification: Adult, Child, Infant including obstructed airway
• Working knowledge of Clinic policies and procedures
• Basic clerical skills, including the use of a personal computer
• Familiarity with HIPPA and OSHA regulations and an ability to maintain absolute discretion over highly sensitive patient information.
• Very effective people skills including oral communication skills.
• Ability to work effectively with people of diverse cultures, ages and economic backgrounds
• Bilingual skills in English/Spanish – both written and verbal (preferred)
• Must have reliable transportation and ability to travel between different administrative and clinical sites
• Successful completion and acceptable results of post offer physical examination, drug screening, and criminal background check
• Recommended Healthcare Personnel Requirements for vaccinations and preventative testing: Hep B, Influenza, MMR, TDAP, TB
• Typically, these skills are the result of completion of a combination of appropriate medical assistant training and a minimum of two years of experience in front and back office clinic procedures.

PHYSICAL ACTIVITY

While performing this work, the incumbent:

• Will spend substantial time standing, sitting, speaking and listening
• Must regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds
• Is expected to travel via personal vehicle throughout the community on a frequent basis

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

EQUIPMENT & SOFTWARE OPERATION

The incumbent in this position may operate any/all of the following equipment:

• Telephone, cell phone, fax
• Computer, printer and related equipment
• Copy machine
• Audio-visual equipment
• Personal automobile

Computer software may include any or all of the following:

• Microsoft Office
• Microsoft Access
• Design / Publishing software
• Internet Explorer
• Donor Software