Regulatory Compliance Coordinator

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Regulatory Compliance Coordinator Full Time Chapel Hill, NC, US 3 days ago Requisition ID: 1038 Starting in 1975 and building its reputation on a strongly held family foundation, Kuester Management Group began its endeavor as one of the Carolinas' leading association management companies in 2001. We provide a full range of community management services; working alongside builders, developers, board members, and community associations, our breadth and seamlessness of capabilities allows us to utilize our expertise to provide customized solutions to all. Position Overview Regulatory Compliance Coordinators should have the ability to interpret Association governing documents and provide guidance to residents on community requirements. The successful candidate will exemplify advanced interpersonal skills which will allow them to provide exceptional customer service. In order to be effective in this role a candidate should be a critical thinker with strong problem-solving skills. Exemplary follow-through and time management are crucial for success. This person should be able to successfully oversee and ensure the overall preservation of the community’s aesthetics through equitable enforcement of the Associations Covenants, Conditions and Restrictions. Responsibilities Oversight and Management of Community Code Enforcement. Complete regular drive-thru inspections of community to determine homeowner compliance with Association’s governing documents. Assist homeowners with compliance questions, concerns and inquiries. Ensure community code enforcement is completed in a fair consistent manner as outlined within the community compliance resolution. Including the coordination of owner hearings and fine allocation as determined necessary. Manage the Association Architectural Modification Process Receive architectural applications from owners and review to ensure required information has been provided. Assist owner with questions related to the architectural process, including guideline interpretation. Issue formal decision notifications after the applications have been approved and or denied by assigned community representatives. Monitor approved exterior modification requests to ensure work is completed to the specifications outlined in the application. Regulate Community Encroachment Requirements. Work with homeowners to answer questions related to Association’s encroachment regulations and/or resolve noted violations. Completion of Miscellaneous Administrative Tasks Assist with administrative support tasks as needed. Attend board meetings & annual meetings as needed. Engage with and provide high quality customer service to homeowners in person, via email, and over the phone Education and Requirements Excellent organizational & time management skills Excellent verbal and written communication skills Strong critical thinking & problem-solving skills Microsoft Office skills required (Outlook, Word, Excel, etc.) Team focused mentality 1 to 2 years of administrative assistance and/or project management experience preferred #J-18808-Ljbffr