Supply Chain Manager

Supply Chain Manager

Veterinary Specialty Hospital (VSH) is seeking a highly experienced Supply Chain Manager to lead supply chain, inventory, purchasing, equipment, and asset management across our high-volume veterinary hospital operations. Based in San Diego, California, this position will provide strategic and operational oversight for supply chain processes across VSH and designated regional hospitals, with responsibility for driving efficiency, financial performance, standardization, and operational reliability.

About Veterinary Specialty Hospital Veterinary Specialty Hospital is a large, 24/7 specialty and emergency veterinary hospital generating approximately $50 million in annual revenue. Our hospital operates in a complex medical environment with multiple specialty services, a robust Emergency department, advanced diagnostic and treatment equipment, high patient volumes, and significant pharmaceutical, medical supply, and equipment needs. The Supply Chain Manager plays a critical role in ensuring our medical teams have the supplies, equipment, and resources necessary to provide uninterrupted patient care while maintaining strong financial and operational controls.

About the Role The Supply Chain Manager is responsible for the strategic and day-to-day management of supply chain, purchasing, inventory, equipment, asset management, vendor relationships, and preventive maintenance programs. This position requires a proactive, highly organized leader who can anticipate operational needs, identify risks before they impact patient care, develop scalable processes, and balance clinical needs with financial responsibility. The ideal candidate is equally comfortable developing regional strategy, analyzing data and budgets, negotiating with vendors, and getting into the details to solve an urgent operational problem.

Key Responsibilities

• Develop and implement local supply chain strategies that improve efficiency, availability, standardization, and cost effectiveness.
• Oversee hospital inventory, including medical supplies, pharmaceuticals, consumables, specialty products, and operational supplies.
• Establish and maintain appropriate par levels based on hospital volume, utilization, lead times, and clinical requirements.
• Ensure critical supplies remain available while minimizing excess inventory and carrying costs.
• Monitor inventory utilization, purchasing trends, shortages, backorders, expiration dates, and product waste.
• Establish standardized ordering and purchasing processes and appropriate purchasing controls.
• Conduct regular inventory audits and maintain accurate inventory records.
• Identify and implement opportunities to reduce expired, obsolete, duplicate, or unnecessary inventory.
• Develop contingency plans for critical products vulnerable to shortages or supply-chain disruptions.
• Identify opportunities to reduce cost of goods sold (COGS) without compromising patient care or medical quality.
• Partner with clinical departments to evaluate new products while balancing medical preference, operational need, standardization, and cost.
• Establish best practices that can be consistently implemented across hospitals.
• Oversee purchasing activities and vendor relationships to ensure competitive pricing, service levels, product availability, and contract compliance.
• Develop and maintain strategic relationships with key suppliers, manufacturers, and service providers.
• Evaluate vendors and identify opportunities for consolidation, standardization, and improved pricing.
• Negotiate pricing, terms, service agreements, and purchasing arrangements when appropriate.
• Monitor vendor performance and proactively address service, quality, pricing, and delivery concerns.
• Develop sourcing strategies that provide the best overall value rather than focusing solely on purchase price.
• Partner with leadership and clinical teams to establish product standards and preferred vendors.
• Maintain oversight of hospital medical and operational equipment, including location, condition, service history, warranty information, and expected useful life.
• Develop and maintain a comprehensive equipment inventory and asset tracking system.
• Establish standardized processes for equipment acquisition, deployment, relocation, repair, replacement, and retirement.
• Ensure equipment is properly tracked and accounted for throughout its lifecycle.
• Monitor aging equipment and proactively identify equipment approaching end-of-life or presenting increasing operational risk.
• Coordinate equipment installations, relocations, upgrades, replacements, and removals.
• Partner with hospital and regional leadership to develop annual and long-term capital equipment plans.
• Assist with capital budgeting and prioritization based on operational need, patient care, risk, and return on investment.
• Develop and maintain a comprehensive preventive maintenance program for medical and operational equipment.
• Ensure required preventive maintenance is scheduled, completed, documented, and tracked.
• Maintain a proactive PM calendar and ensure equipment does not fall out of required service intervals.
• Coordinate equipment repairs and service calls while minimizing disruption to hospital operations.
• Maintain and evaluate equipment service agreements to ensure they remain financially and operationally beneficial.
• Track equipment downtime, recurring failures, repair costs, and service trends to identify replacement or process-improvement opportunities.
• Develop proactive strategies to reduce unexpected equipment failures and operational disruptions.
• Monitor purchasing and inventory metrics to identify trends, opportunities, and areas of financial risk.
• Provide regular reporting and recommendations to hospital and regional leadership.
• Drive continuous improvement through data-based decision making and measurable outcomes.
• Develop, coach, and support local hospital supply chain and inventory teams to ensure consistent execution and accountability.
• Establish minimum operational standards and best practices across participating hospitals.
• Partner with hospital leaders, medical teams, finance, operations, and national supply chain leadership to identify organizational needs and develop solutions.
• Lead initiatives that improve workflow, standardization, efficiency, and profitability.
• Identify opportunities to appropriately leverage technology to improve purchasing, inventory, asset tracking, and maintenance processes.
• Develop scalable processes that support current operations as well as future hospital growth.
• Take a proactive rather than reactive approach to supply chain and equipment management—anticipating issues and addressing them before they become hospital emergencies.

Qualifications

• Bachelor's degree or equivalent combination of education and experience required.
• 3–5+ years of experience in supply chain, purchasing, inventory management, operations, asset management, or a related field.
• Healthcare, veterinary, or other complex clinical environment experience strongly preferred.
• Experience managing inventory and purchasing within a large, complex, high-volume organization.
• Demonstrated experience managing vendors, service providers, contracts, and equipment repairs.
• Experience managing budgets, capital expenditures, and financial performance.
• Demonstrated leadership experience, including developing and supporting teams across multiple locations.
• Strong project-management and organizational skills with the ability to manage multiple priorities simultaneously.
• Strong analytical skills and the ability to use data to identify trends, solve problems, and drive decisions.
• Demonstrated ability to anticipate problems, independently drive issues through resolution, and operate effectively in a fast-paced environment.
• Excellent communication and collaboration skills with the ability to work effectively with clinical, operational, and executive leaders.
• Proficiency with Microsoft Office, including Excel, Word, PowerPoint, Outlook, SharePoint, and related business systems.
• Lean, Six Sigma, ISO 9000/9001, or similar process-improvement certification preferred.

Schedule Full Time | Monday–Friday The typical schedule will consist of five 8-hour shifts. Due to the 24/7 nature of veterinary emergency and specialty medicine, occasional availability outside of normal business hours may be required to address urgent equipment, supply, or operational issues. Salary 80,000-110,000 annual salary

Benefits:

• Highly competitive and comparable wages based on experience and skill set
• Competitive Vet Assistant and RVT CE allowance annually
• VetBloom access: Race approved continuing education, training and curriculum library
• License application and renewal reimbursement for RVT's
• Financial support and onsite mentorship toward pursuit of VTS
• Health and wellness programs including access to League wellness app
• Opportunities for growth and advancement
• In-house Social Worker
• Full-time benefits include health, dental, vision, disability and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, 3 weeks accrued paid time off, and uniforms

Ethos is an Equal Opportunity Employer. Ethos does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the