Pro Customer Service/Sales

Pro Customer Service/Sales Position Purpose: The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate HomeDepot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need. Position Types Pro Paint Sales Specialist - $20.00 Pro Sales Associate - $19.00 Pro Account Sales Associate - $20.00 Pro Lot Loader - $18.00 Pro Delivery Driver - $20.00 Benefits The Home Depot offers various benefits as part of a total compensation package including: Paid vacation Paid sick leave Paid parental leave Six paid holidays Medical, dental, and vision coverage Tuition reimbursement 401(k) with company match ESPP Profit‑sharing bonuses and other benefits (benefits vary based on the associate’s status and hours) Sick time (Washington State, Spokane, and Tacoma) – Salary and Temporary associates earn 1 hour of sick time for every 40 hours worked; Full‑time associates earn 1 hour for every 40 hours or 4 hours per month, whichever is greater; Part‑time associates earn 1 hour for every 40 hours or 2 hours per month, whichever is greater. Sick time (Seattle) – Salary and Temporary associates earn 1 hour of sick time for every 30 hours worked; Full‑time associates earn 1 hour for every 30 hours or 4 hours per month, whichever is greater; Part‑time associates earn 1 hour for every 30 hours or 2 hours per month, whichever is greater. Job Posting Available positions may vary depending on business needs. Pay is dependent on the position offered and market location, and may vary depending on the individual’s job‑related knowledge, skills, experience, and availability. #J-18808-Ljbffr