Application Support Engineer
The Phoenix Group
This role provides crucial production support for complex financial software systems, ensuring system reliability, performance, and user satisfaction. You will handle technical troubleshooting, cross-team collaboration, and contribute to strategic initiatives aimed at enhancing operational stability and efficiency. Key Responsibilities Provide hands-on application support for enterprise-level financial systems, ensuring high availability and performance Act as the primary liaison between end-users and technical teams, managing support requests, troubleshooting issues, and providing timely resolutions Diagnose and resolve system incidents including database performance problems, server errors, and web-service failures Analyze logs, stack-traces, system metrics, and deployment architecture to identify root causes of issues and implement fixes Collaborate effectively with business, development, QA, and offshore teams to address production problems and improve processes Manage and update support documentation, standard operating procedures, and post-incident reports Participate in on-call rotational support coverage, including off-hours when necessary Escalate unresolved issues appropriately and ensure continuous communication with stakeholders Contribute to the improvement of monitoring, alerting, and support workflows through documentation and process updates Support strategic projects focused on reliability, automation, and process enhancements Qualifications & Requirements Bachelor’s Degree in Engineering, Computer Science, or related field; or equivalent practical experience 3-5 years of experience supporting complex enterprise software systems within the financial services or investment management industry Strong technical troubleshooting skills, including proficiency in SQL, scripting (Python preferred), and debugging Experience working with Linux-based systems, microservices architecture, JIRA, and supporting APIs or web services Knowledge of systems monitoring, logging tools, and incident management processes #J-18808-Ljbffr The Phoenix Group
$30k - $50k
...has over 500 employees and manages more than $150B for various institutional investors. They are seeking an additional Application Support Engineer to join their growing team where you will support various software applications throughout the business. Job Title:Application...SuggestedWork at officeImmediate startRemote work$110k - $140k
...built at the intersection of financial theory and practical application. We strive to deliver concrete, long-term results by looking... ...innovation. Your Role We are seeking an Application Support Engineer who will work at the boundary of the technical systems and processes...SuggestedAQR
Greenwich, CT4 days ago- ...networking solutions provider based in Valhalla, NY is looking for an IT Specialist. In this role, you will define and monitor application support for IT systems, implement IT equipment, and resolve user infrastructure issues. The ideal candidate has a Bachelor's degree...Suggested
- ...Applications Engineer Job Summary We are seeking Boiler Sales & Application professionals across multiple experience levels-from... ...consultative sales, customer relationship management, and application support to help contractors, engineers, building owners, and other...SuggestedFull timeContract workFor contractors
CORE Resources
Tarrytown, NY3 days ago - ...will be your responsibilities within IBKR: Design, develop, maintain web-based applications and programs for our online brokerage services.Maintain large-multi-tiered web applications to support our customer registration and account management systems.The design,...SuggestedWork at officeRemote workWorldwide
$100k - $150k
...constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the... ...how we build and operate our platforms and applications.As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping...Work experience placement- ...security solutions and services. POSITION SUMMARY As an Applications Engineer, you will need to formulate an engineered estimate and or... ...ORGANIZATIONAL RELATIONSHIPS Interface with Account Mangers, Support Services, Implementation Coordinators, Project Managers and...For contractorsFor subcontractor
Securitas Technology
Elmsford, NY5 hours ago - ...hybrid role (3 days in the office/2 days remote)About your team: Our clearing applications group works on back-end, internal systems and client-facing applications. These applications support Funds and banking software handling client cash, brokerage operations, securities...Work at officeImmediate startRemote work
- ...hybrid role (3 days in the office/2 days remote).About your team: Our clearing applications group works on back-end, internal systems and client-facing applications. These applications support Funds and banking software handling client cash, brokerage operations,...Work at officeImmediate startRemote work
- ...your responsibilities within IBKR: Design and develop applications and services supporting IBKR’s rapidly growing client base.Build software that... ...reliability and performance.Write and maintain design and engineering documentation.Which skills are required:Bachelor’s or...Work at officeRemote work
$150k - $200k
...WorldQuant and Millennium, is seeking a Full Stack Developer to build and enhance internal analytical tools and dashboard applications supporting product, platform, and business workflows. This role combines business analysis, data analytics, and web development, with...WorldQuant
Old Greenwich, CT4 days ago$30.37 - $37.39 per hour
...Help Desk Support Technician, Tier II (Onsite, Stamford, CT) Department: Help Desk Employment Type: Full Time Location:... ...limited to enterprise Desktops Systems, Collaboration Tools, Cloud Applications, Cloud Security, AD Services and Network Components....Full timeTemporary workWork at officeImmediate startMonday to FridayFlexible hoursBCS365
Stamford, CT2 days ago$250k - $300k
...and cutting edge firms in the world. They are seeking a VP Software Engineer software engineer to join their front-office Quant Research Development team, where you will build mission-systems that support researchers and portfolio managers. Job Title:VP, Software...Work at officeImmediate start$94.73k - $105.25k
...sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with... .../benefit basis and determines priorities. Responsible for engineering support to Field Engineering Design for any customer additions that...Full timeContract workWork experience placementH1b$140k - $185k
DescriptionOur client is seeking a highly skilled Full Stack Application Engineer to support and enhance critical Energy Management applications. This role will be responsible for designing, developing, and maintaining custom business applications used by internal stakeholders...Permanent employment$175k - $220k
Our Client’s Platform engineering team is looking for a Senior Platform Engineer - Design, the person will define, design and develop plans... ...on infrastructure and containerization.Provides direct support to technical and non-technical entities in order to define requirements...Weekend work$175k - $225k
...test of time.About the RoleAs a Research Engineer, you will be an integral member of a... ...engineers, fostering a collaborative, supportive working environment.Experience with low... ...processing activities and our use of job applicants' data, please view our Privacy Notice at...Temporary workWork at officeFlexible hours$110.7k - $379.2k
Position Summary Research Engineer — Post-Training & Small Language Models (SLMs), Healthcare AI Three hundred fifty million Americans... ..., and regression risks; collaborate with agentic and application teams to improve tool use, grounding, and long-horizon reasoning...Local areaVisa sponsorship$118k - $162.8k
SummaryNYPA is seeking a Test Engineer to help advance our digital platforms and capabilities... ...be responsible for validating software applications and systems to identify defects, errors,... .... Assist team in developing application support RACI and support handover documents....- ...join our talented Team.Job Title: Desktop Support AnalystLocation: White Plains, NY... ...documentation of desktop Operating Systems applications and hardware; to promote procedures and... ...Bachelor’s Degree in computer science, engineering or related technical or business...Work at office
- ...Job Title : Java and J2EE Developer (with experience on Vertex applications and Central like My Enterprise, Tax Setup, Tools & Reporting,... ...pleaseRequired:• At least 5 years of experience in IT with application support, deployment and Integration.• At least 4 years of experience...Permanent employmentFull timeH1bRelocation
- Lead Software Engineer - Java (Hybrid)Employment Type: Full-TimeWork Authorization: Candidates... ..., is seeking a Technical Lead - Application Development to help design and deliver modern, scalable applications that support core business operations and customer-facing...For contractorsImmediate startVisa sponsorship
$140k - $160k
...detecting market manipulation and financial crimes, directly supporting regulatory compliance and protecting millions of client accounts... ...your responsibilities within IBKR: As a Software Development Engineer in Test and help protect market integrity at massive scale. You...Contract workWork at officeRemote work- ...offerings: • Staff Augmentation • Lifecycle IT solutions o Application Development & Support o Outsourced Testing • Mobile Development and Test... ...Mobile Development, Mobile Test Automation, Product and Engineering Services, Enterprise Mobility, Test Automation, QA - Manual...Contract workWorldwide
- ...person's unique strengths, qualities, and dreams, finding ways to support building fulfilled lives. We believe that individuals with... ...users with Outlook, Teams, OneDrive, and other Microsoft 365 applications. Support user onboarding and offboarding processes. Cybersecurity...Full timeTemporary workWork at officeImmediate startRemote work
THE INSTITUTES OF APPLIED HUMAN DYN
Tarrytown, NY4 days ago - ...A leading trading firm is seeking a Research Engineer to join their Greenwich office. This role involves collaborating with researchers to develop algorithms and software for trading strategy simulations, focusing on creating robust solutions that require strong skills...Work at office
DRW
Greenwich, CT4 days ago - POSITION SUMMARY Under the guidance of the Technical Support Team Lead or Manager, the Technical Support Engineer is responsible for delivering comprehensive... ...and deploy systems including operating systems and application software Administer and maintain enterprise systems...Work at officeRemote work
$4,500 - $5,800 per week
...Job Description At Citadel, Quantitative Research Engineers work closely with Quantitative Researchers to develop and implement automated... .... You will be able to indicate your timing preference in the application. Your Objectives Design, develop, test, and deploy...InternshipFlexible hoursCitadel
Greenwich, CT3 days ago$35 - $38 per hour
...Resolve computer issues on impact. Escalate calls to appropriate support groups in IT. Support the distribution of RSA Key Fobs,... ...installing and upgrading software and configuring systems and applications. Ability to resolve computer issues (connectivity,...Local areaRemote workLanceSoft
White Plains, NY3 days ago$28 - $32 per hour
...Description This specific apps support position is looking for someone who comes from an IT background and has experience with... ...school district clerical personnel involved with data processing applications by explaining software applications and documentation using...Contract workTemporary workWork experience placementWork at officeTEKsystems
Harrison, NY2 days ago
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