IT Director

Job Description

Position Summary

The IT Director leads technology strategy and operations, ensuring secure, reliable, and cost-effective systems. This hands-on leader oversees infrastructure, Microsoft 365, business and litigation applications, cybersecurity, support, telecommunications, vendors, purchasing, and continuity planning while advising leadership on technology decisions.

Key Responsibilities

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• Develop and execute a practical technology roadmap aligned with business goals, risk, and budget priorities; advise leadership on investments, security, continuity, and process improvement.
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• Administer Windows servers, Active Directory and Microsoft Entra ID, networks, firewalls, storage, backups, endpoints, printers, conference-room technology, and related infrastructure.
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• Manage Microsoft 365, including Exchange, Teams, OneDrive, access, licensing, multi-factor authentication, retention, Purview, and eDiscovery.
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• Support NetDocuments, document and PDF tools, litigation and presentation applications, remote-support platforms, telecommunications, and system integrations.
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• Establish and enforce security policies; manage endpoint, firewall, email, phishing, monitoring, and backup protections; lead incident and outage response.
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• Provide user support, onboarding, training, access changes, and secure offboarding for employees, clients, visitors, and remote users.
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• Manage vendors, contracts, budgets, purchasing, warranties, subscriptions, assets, licenses, renewals, domains, and technical documentation.
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• Lead upgrades, migrations, implementations, security initiatives, and office technology projects with minimal disruption.
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• Prepare and support exhibits, file conversion, presentation and playback technology, courtroom setups, connectivity, and contingency plans for hearings and trials.
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• Maintain policies, procedures, inventories, recovery documentation, licensing compliance, and disaster-recovery and business-continuity practices.
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Qualifications

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• Bachelor’s degree in information technology, computer science, management information systems, or a related field preferred; equivalent experience considered.
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• Five or more years of progressive, hands-on IT experience, preferably in a small or mid-sized professional-services environment.
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• Demonstrated experience with Microsoft 365, Exchange, Entra ID or Active Directory, Windows systems, networking, cloud platforms, cybersecurity, backups, telecommunications, and user support.
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• Strong troubleshooting, project and vendor management, purchasing, organization, judgment, and communication skills.
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• Law firm or litigation experience and familiarity with NetDocuments, Purview, eDiscovery, courtroom technology, managed service providers, and security tools preferred.
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• Relevant Microsoft, CompTIA, Cisco, ITIL, or PMP certification preferred.
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Work Environment and Availability

This office-based role supports multiple locations and remote work settings. It requires planned after-hours maintenance, 24/7 on-call availability for urgent needs, and occasional travel to courthouses, hearings, trials, client sites, and vendor locations.