Procurement Associate

Exceptional Service, Endless Improvement, Passionate People, and Honest and Forthright. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive.


We're looking for a Procurement Associate to support our growing team. This role is fully onsite at our Middletown, CT location. This role will support the daily operations of our Procurement team. This entry-level role focuses on developing well-rounded skills in inventory, purchasing, quoting, and logistics. You'll play a key part in managing equipment flow in and out of the office, supporting ticket fulfillment, and assisting with quoting, purchasing, and follow-ups.


Responsibilities:

• Support daily shipping and receiving, including scanning products, stocking inventory, processing returns, and maintaining accurate ticket updates in ConnectWise.
• Perform inventory functions, such as pick/ship, client stock pulls, inventory adjustments, RMA processing, and weekly/monthly procurement checks.
• Assist with quoting activities, including generating quotes for hardware, software, licenses, projects, and internal needs, and completing follow-ups with team members or clients.
• Help convert accepted quotes into sales orders, ensuring accurate product creation, ticket updates, and proper workflow progression.
• Support purchasing operations, including creating POs, updating metadata, tracking ETAs, monitoring stale POs, and handling vendor orders across Dell, Ingram, Meraki, Adobe, Datto, GoDaddy, and others.
• Maintain up-to-date documentation by updating standard products, renewing licenses, and assisting with NCE renewals, co-terms, and cloud marketplace updates.
• Conduct weekly and monthly procurement audits, including truck checks, shelf checks, equipment checks, deployment/project room reviews, monthly inventory counts, and DNB product report reviews.
• Collaborate with the Procurement Coordinator on special tasks, including quoting support, purchasing help, follow-ups, and process improvements.
• Other duties as assigned

Requirements

• College degree preferred (Business Management, Accounting, Finance, or related field).
• Previous experience in logistics, supply chain, operations, or similar environment.
• Certifications in Supply Chain, Purchasing, or related fields preferred.
• Strong attention to detail and ability to manage multiple moving parts.
• Excellent communication, organizational skills, and willingness to learn procurement systems and best practices.
• Ability to pass a background check
• A current and valid US Driver's License

Benefits

Charles IT offers a competitive benefits program including Medical, Dental, Vision, Life, Disability, Paid Holidays, PTO, 401K, and bonuses. In addition, we offer free dry cleaning, a fully stocked break room, Friday team lunches, paid training, team-building outings every quarter, professional development and so much more!


Our Commitment to Inclusion:


Charles IT is committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected category. We welcome and encourage diverse perspectives.


The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties may be required.