Customer Experience Lead-Crossgates Mall
Victoria's Secret & PINK
Description A Victoria’s Secret & Co Customer Experience Lead is a values‑based leader who delivers exceptional customer and associate experiences to drive and grow top‑line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility The Customer Experience Lead is primarily responsible for driving and growing top‑line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front‑line supervisor responsible for assigning work and providing direction to non‑supervisory associates. All Store Leadership Team responsibilities include: Leading and demonstrating company values within the store. Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching. Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. Linking results to behaviors and actions to drive top‑line sales. Independently managing labor hours within the store to drive top‑line sales and profit. Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. Demonstrating and leading company policy and procedures. Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. #J-18808-Ljbffr Victoria's Secret
$17.5 per hour
Customer Experience Lead-Crossgates Mall A Victoria’s Secret & Co Customer Experience Lead is a values‑based leader who delivers exceptional customer and associate experiences to drive and grow top‑line sales. Based on store volume, this role reports to either the Store...SuggestedLocal areaImmediate startFlexible hoursNight shiftWeekend work$21.9 per hour
***Please note Crossgates will be closed for Thanksgiving on 11/27. Anchors... ..., 11/28 from 7am-9pm.*** Customer Experience Manager - Victoria’s Secret - Crossgates Mall - Albany, NY A Victoria’s Secret... ...and growing top-line sales by leading the sales floor, coaching and...SuggestedLocal areaImmediate startFlexible hoursNight shiftWeekend work- ...Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for... ...for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. We believe everyone deserves...SuggestedLocal areaImmediate startFlexible hoursNight shiftWeekend work
- LensCrafters - Licensed Team Lead - Albany, NY (Crossgates Mall) LensCrafters is a place for visionaries. We’ve got a vision for pairing... ...care of you, so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a...Suggested
- A leading retail location is seeking a Customer Experience Lead who will deliver exceptional experiences to customers and associates aimed at driving sales.... ...and the physical capability to handle operational tasks are essential for this role. #J-18808-Ljbffr CrossgatesSuggested
- A leading retail company is seeking a Sales Lead for their Albany... ...should have retail experience, a strong passion for styling... ...Responsibilities include engaging with customers, guiding team performance,... ...and opportunities for advancement. #J-18808-Ljbffr CrossgatesFlexible hours
$60k - $70k
Ppl Llc, located in Albany, NY, seeks a Customer Support Supervisor to manage operations of the support team. This role includes overseeing... ...should have 2+ years in customer service, with leadership experience preferred. A high school diploma is required; a degree is a...$56.16k - $99.36k
EmblemHealth in Albany, NY is seeking a Customer Service Manager to oversee the customer service team, ensuring high performance and... ...candidates will have a Bachelor's degree, substantial customer service experience, and proficiency in MS Office. Competitive salary range...$18.7 - $26.8 per hour
...located in Albany, NY is seeking a Senior Representative for Customer Service Operations. The role involves providing outstanding customer... ...with various internal teams to optimize customer experience. Candidates should have 3-6 years of experience, strong problem...Hourly pay$173.2k - $272.6k
Job Description The Vaccine Key Customer Leader (VKCL) is the primary our company vaccines... ...within a designated market. The VKCL leads vaccine growth strategy for the assigned... ...measurable business performance and customer experience. The role coordinates cross‑functional...Contract workFor contractorsWork at officeLocal areaRemote workMonday to Friday3 days per week$17.25 - $21.25 per hour
...parenting moments. The ideal candidate fosters inclusivity and customer focus while managing store operations. Benefits include... .... Compensation ranges between $17.25-$21.25 per hour based on experience and location, and it provides an opportunity for growth within...Hourly payPart timeFlexible hours$17 per hour
Lush Fresh Handmade Cosmetics is seeking enthusiastic individuals in Albany, NY, to deliver exceptional customer experiences and educate on brand values. Responsibilities include utilizing StoreForce dashboards to drive sales and maintaining store cleanliness. Candidates...Hourly pay- Victoria's Secret is seeking a Customer Experience Lead in Albany, NY. This leadership position focuses on delivering exceptional customer and associate experiences to boost sales. The ideal candidate will manage sales floor operations, coach associates, and uphold visual...
$27 per hour
...Manager based in Albany, NY. This role focuses on enhancing customer experience while ensuring operational excellence and compliance with state... ...and local regulations. As a Front of House Manager, you will lead a team responsible for customer engagement, cash management,...Local area- An established industry player seeks a Lead Team Member to enhance customer experiences and maintain store standards. In this dynamic role, you'll provide exceptional service, operate cash registers, and ensure a clean, organized environment. Your leadership will shine...Full time
$18 - $21 per hour
...position involves opening and closing the store, managing cash handling, and providing exceptional customer service. Applicants should have prior leadership experience and fluency in English. Responsibilities include inventory management, assisting customers, and ensuring...Hourly pay- ...NY, is seeking a Retail Management professional to enhance customer service and lead front-end operations. You will assist the Store Manager in... ...events. The ideal candidate has strong retail management experience, excellent communication skills, and a passion for customer...
$22.08 - $27.6 per hour
The Fresh Market Inc in Town of Colonie is seeking a Guest Service Manager responsible for leading team members and enhancing guest experiences. This fast-paced role requires strong management skills and the ability to train and motivate team members. The role offers a...Hourly pay- ...manage clinic operations and drive sales. Ideal candidates will have a strong sales background, able to lead a small team, and deliver exceptional customer experiences. Benefits include medical and dental insurance, generous PTO, and a supportive company culture....Full time
Milan Laser Hair Removal
Albany, NY1 day ago $67.9k - $180k
...Position Overview The Customer Service Lead (SDL Leadership) is responsible for overseeing service desk operations, ensuring high-quality... ...Technology, Computer Science, or related field (or equivalent experience). ~7+ years of experience in IT support or service desk...Contract workWork at officeASM Research, An Accenture Federal Services Company
Albany, NY3 days ago- A grocery chain in Albany is seeking a Supervisor to oversee customer service and e-commerce operations. The candidate will drive safety... ...with health standards. Ideal candidates will have retail experience and strong interpersonal skills. Whole Foods Market offers competitive...
- Job Overview Role: Customer Experience Manager Location: New York Travel: Approx 25% regional travel (supporting customers in Albany, Dutchess... ...chance to join an innovative and dedicated team focused on leading‑edge technology The occasion to participate in BusPatrol’s...Contract workWork experience placementRemote work
- ...requires overseeing operational excellence, leading a team to meet sales targets, and ensuring an exceptional customer experience. Candidates should possess strong... ...various employee benefits including health care and retirement savings. #J-18808-Ljbffr Crossgates
$18 - $22.05 per hour
Consumer Experience Leader (FT)- Crossgates FLSA Status: Non-Exempt (Overtime Eligible) Hiring Range: $18.0... ...on which our brand was founded while leading others to do the same. A CEL at... ...and authenticity. We build lasting customer relationships by delivering solutions...Work at officeLocal area- ...divh2CE Administrative Coordinator/h2pThe CE Administrative Coordinator is responsible for supporting employee engagement, visitor experience, CEC operations, and administrative functions across the organization. This role serves as a key point of coordination for the...Hourly payWork at officeLocal area
Illinois Tool Works
Troy, NY1 day ago $18 - $25.5 per hour
Northeast Grocery is hiring an Assistant Customer Service Team Lead in Troy, NY, responsible for overseeing the Front End operation and ensuring... ...communication skills, a High School Diploma, and relevant experience. The role involves training staff, handling customer...Hourly pay$142k - $216k
Bessemer Venture Partners India is seeking a Customer Success Manager in Albany, NY to drive product adoption and support our Bill Pay... ...are met. The ideal candidate has a minimum of 5 years of experience in customer success or account management, expertise in accounting...Flexible hours$18.95 - $27.25 per hour
...staff. Ideal candidates should have effective communication and customer service skills, along with a high school diploma or equivalent... ...lifting items up to 50 lbs. Salary ranges from $18.95 to $27.25 hourly, depending on experience. #J-18808-Ljbffr Hannaford SupermarketsHourly pay$16.5 - $30.2 per hour
A major grocery retailer in Albany is seeking an experienced Supervisor to lead Customer Service and E-Commerce programs. The role involves overseeing the checkout experience, managing grocery delivery and pickup operations, and ensuring team productivity. Candidates should...Hourly payFull time$16.5 - $30.2 per hour
A leading grocery retailer is seeking a Supervisor to oversee Customer Service and E-Commerce programs in Town of Colonie. In this role, you will be responsible for managing the checkout experience, grocery delivery, and pickup. Key responsibilities include driving safety...Hourly pay
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