Director of IT Infrastructure

Job Description

Job Description

Director of IT Infrastructure – Direct Hire Opportunity

Salary: $135-150k + Bonus Potential
Schedule: Monday–Friday | Onsite
Location: Cincinnati/Northern Kentucky Area

Lead Enterprise IT Infrastructure Strategy & Operations

3PL Experience is Required

We are seeking an experienced Director of IT Infrastructure to lead and oversee enterprise-wide infrastructure operations for a growing organization. This is a high-impact leadership role responsible for the design, security, performance, and long-term strategy of the company's technology infrastructure, including data centers, networks, servers, cloud platforms, cybersecurity, disaster recovery, and end-user support services.

The ideal candidate will bring a combination of strategic leadership and hands-on technical expertise, along with a proven ability to lead teams, manage vendors, and drive technology initiatives that support business growth.

Key Responsibilities

Infrastructure Leadership & Strategy

• Develop and execute IT infrastructure strategies aligned with business objectives.
• Lead enterprise infrastructure architecture, including on-premise, cloud, hosted, and hybrid environments.
• Evaluate emerging technologies and recommend solutions that improve security, scalability, reliability, and performance.
• Participate in IT governance, project prioritization, and long-term technology planning.

Team Leadership

• Manage and mentor Infrastructure, Service Desk, and Desktop Support teams.
• Provide coaching, professional development, and performance management.
• Foster a collaborative, customer-focused IT culture.

Infrastructure Operations

• Oversee daily operations of networks, servers, storage, telecommunications, and data center environments.
• Ensure system availability, capacity planning, performance monitoring, and operational efficiency.
• Lead infrastructure upgrades, implementations, and technology projects.
• Manage software licensing and vendor relationships while ensuring service-level expectations are met.

Security, Compliance & Risk Management

• Drive cybersecurity initiatives and infrastructure security best practices.
• Ensure compliance with corporate policies, regulatory requirements, and industry standards.
• Support disaster recovery, business continuity planning, and risk mitigation efforts.
• Implement and maintain secure access controls and change management processes.

Vendor & Budget Management

• Manage third-party technology providers and service partners.
• Monitor vendor performance, contracts, and service delivery.
• Develop and manage departmental budgets and technology investments.

Qualifications

Required

• 10+ years of progressive IT infrastructure experience.
• 3PL experience – 5+ years
• Previous leadership experience managing IT teams and technical staff.
• Strong knowledge of:
  • Network administration
  • Server administration
  • Cloud and hybrid environments
  • Cybersecurity and risk management
  • Disaster recovery and business continuity
  • Telecommunications systems
• Experience managing enterprise infrastructure projects and vendor relationships.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to communicate complex technical concepts to non-technical stakeholders.

Preferred

• Experience within logistics, transportation, warehousing, fulfillment, distribution, or 3PL environments.
• Knowledge of application support within operational or supply chain environments.
• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
• Advanced degree and industry certifications are a plus.

What We're Looking For

• Strategic technology leader with a hands-on approach
• Strong communicator who builds trust across all levels of the organization
• Proven ability to lead teams through growth and change
• Customer-focused mindset with a commitment to service excellence
• Results-driven leader capable of balancing innovation, security, and operational stability

Benefits

• Direct Hire Opportunity
• Comprehensive Benefits Package
• Career Growth and Leadership Visibility
• Stable, Growing Organization
• Collaborative Leadership Team Environment

Apply today to learn more about this confidential leadership opportunity.