Senior Engineering Manager, Platform Delivery

About Upstart At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. The Team The Delivery team enables engineers at Upstart to build, test, and ship software safely through a reliable, secure, and auditable delivery system. The team owns the build and release pipeline, service creation experience, and the engineering portal, and leads cross‑functional efforts to eliminate friction across the software delivery lifecycle. Role Overview As a Senior Engineering Manager of the Delivery team you will lead a team responsible for improving the reliability, speed, and usability of Upstart’s software delivery platform. Your focus is execution. You will drive high‑impact improvements to developer workflows, reduce friction in the path to production, and ensure systems are scalable, observable, and easy to operate. How you’ll make an impact Team Leadership and Execution Manage and develop a team focused on CI/CD, service lifecycle tooling, and developer experience Drive execution against clear priorities with consistent, high‑quality delivery Establish strong engineering practices across reliability, testing, and observability Build a culture of ownership, continuous improvement, and pragmatic decision‑making Delivery Platform Evolution Improve build and deployment workflows to increase speed and reduce friction Drive adoption of standardized deployment patterns across services Simplify and modernize delivery infrastructure while maintaining stability Ensure systems are scalable, secure, and resilient Developer Experience and Self‑Service Enable self‑service workflows for service creation, deployment, and platform integrations Reduce manual coordination, support tickets, and reliance on tribal knowledge Partner with stakeholders to identify pain points and prioritize high‑leverage improvements Contribute to the engineering portal as the central interface for service lifecycle operations Reliability and Operational Excellence Embed observability and operational standards into delivery workflowsEnsure systems support safe, auditable, and predictable releases Reduce toil and improve system health through targeted improvements Minimum Qualifications 5+ years of engineering management experience 7+ years of experience in software engineering, DevOps, or platform engineering Strong technical background in CI/CD systems, cloud infrastructure such as AWS, and distributed systems Ability to define clear team charters and execute with speed and alignment Track record of hiring, mentoring, and retaining high‑performing engineers Execution‑focused leadership with a track record of predictable delivery Technical depth to guide architectural decisions and trade‑offs Systems thinking across reliability, scalability, and developer experience Strong cross‑functional collaboration Preferred Qualifications Experience with managing large‑scale CI/CD systems such as Jenkins or GitHub Actions Experience building or improving self‑service developer platforms Familiarity with microservices architectures and service lifecycle management Experience supporting platform or architectural transitions Strong product mindset when building internal tools Position location This role is available in the following locations: Remote - US, Remote - Canada. Time zone requirements The team operates on the East/West coast time zones. Travel requirements As a digital first company, the majority of your work can be accomplished remotely. Employees are encouraged to spend high‑quality time in‑person collaborating via regular onsite sessions. The cadence varies, with most teams meeting once or twice per quarter for 2‑4 consecutive days. Compensation Anticipated base salary ranges: US: $195,300—$270,400 USD; Canada: $182,800—$230,000 CAD. Target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401(k)). Benefits At Upstart, our benefits support health, financial wellbeing, family, and personal growth. Highlights include: Competitive compensation with base pay, bonus opportunities, and annual equity grants that vest quarterly Retirement benefits with company match up to 15,000 USD/​CAD annually Employee Stock Purchase Plan (ESPP) with discounted shares (US only) Comprehensive health coverage designed to support you and your family Health Savings Account contributions (US only) Income protection benefits including life insurance and disability coverage Paid time off, sick leave, and company holidays aligned with local requirements Paid family and parental leave (duration varies by country) Employee Assistance Program (EAP) for mental health support Financial wellness resources and concierge service (US only) Annual wellness allowance for personal development Annual productivity allowance to invest in tools Connection and community through team events and employee resource groups (ERGs) Onsite perks such as catered lunches and micro‑kitchen supplies in select offices Equal Opportunity Employer Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices. Accommodation Statement If you require reasonable accommodation in completing an application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please email View email address on click.appcast.io. Privacy Policy Candidate privacy policy: #J-18808-Ljbffr