Greenway Kia West - Automotive Service Advisor

Greenway Kia West - Automotive Service AdvisorGreenway Kia West - Orlando, FLOverviewPosition Type Full TimeDescriptionGreenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, Texas, and China. The Group's 44 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.Greenway Orlando Kia West is looking for an experienced and motivated automotive dealership Service Advisor to join our team! The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position.If this sounds like the perfect opportunity for you, then we encourage you to apply now!Responsibilities:Greets and consults with customers to interpret their needs and arrange for appropriate serviceServes as the primary point of contact for all automotive service and repair mattersConsult with mechanics about necessary repairs and possible alternatives to expensive workSells additional needed servicesSets and manages the expectations for service delivery for both the customers and mechanicsContinuously updates customers on repair needs and completion timesVerify that the final invoice reconciles with the work performed on the repair orderPerforms other duties as assignedQualificationsQualifications:One year of dealership Service Advisor experience, preferredProven track record of achieving exceptional Customer SatisfactionMust have a valid driver's license and be in good standingMust exhibit personal and professional integrityMust have a desire for a long term career with a growing organizationReynolds and Reynolds experience; highly preferredBenefits:Competitive PayEmployee Purchase and Service DiscountsPaid VacationFull benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance401(k) Retirement Savings PlanState of the Art Facility with a Professional Working Environment