Part-Time Retail Sales Associate

Retail Sales AssociateStore Location: San Jose, CACompensation: $18.45-$21.00 per hour (dependent on experience)Part-TimeDo you enjoy connecting with others and helping them feel confident and prepared for their next outdoor adventure? Are you energized by meaningful conversations, sustainable values, and gear designed to last?At Fjällräven, we believe nature is for everyone. Our stores are places where curiosity, quality, and community come together. As a Retail Sales Associate, you'll be the welcoming face of our mission, helping every guest feel at home, inspired, and ready to explore the outdoors with confidence.Come walk with us.What You'll DoDeliver Exceptional Guest ExperiencesUse our GUIDE service program to listen, educate, and help guests find the right gear for their needsBuild trust through thoughtful questions, product knowledge, and genuine connectionDrive Sales & Support Store OperationsSupport sales and conversion by helping guests make confident purchasing decisionsAssist with daily operations including cash handling, restocking, and maintaining a clean, inviting sales floorFollow safety, security, and loss prevention practicesBe Part of a Collaborative TeamWork closely with teammates to create a supportive, welcoming environmentParticipate in training to stay current on products, fit, and service expectationsLive the Brand & Sustainability MissionRepresent Fjällräven's values in every interactionEducate guests on sustainability initiatives like the Arctic Fox Initiative and Down PromiseParticipate in local events and community activations when possibleWhat Makes You a Great FitYou don't need to summit Everest, but you do enjoy helping others explore, learn, and feel good about their choices. You're dependable, curious, and comfortable in a guest-facing environment. You bring enthusiasm, empathy, and a team-first mindset.You bring:Strong verbal and interpersonal communication skillsA track record of providing thoughtful, people-centered customer servicePassion for sustainability and the outdoorsReliability and a proactive approach to workWillingness to learn point-of-sale systems and retail operationsEnthusiasm for working in a collaborative, values-driven teamPreferred (but not required):Previous experience in retail, customer service, or a fast-paced guest-facing roleWhat We OfferClick here to learn more about Fjällräven benefits, including:401(k) with employer matchPaid time offProduct discounts and access to Fjällräven outdoor eventsA commitment to sustainability, quality products, and responsible business practicesAbout UsFounded in Sweden in 1960, Fjallraven creates premium outdoor gear rooted in sustainability, durability, and respect for nature. Our mission is to inspire more people to walk with nature through high-quality products and meaningful experiences.Interested? Please complete our brief online application and help others feel at home in nature.Fenix Outdoor is committed to continually striving to create and promote a diverse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a safe, fair and friendly work environment where everyone feels welcome and can thrive.This employer participates in E-Verify. Click here to view the E-Verify, Right to Work, and other U.S. employment notices.