Service Manager

Job Description

Job Description

Benefits:

• Monday - Friday...no weekends!
• Life Insurance
• 401(k) matching
• Competitive salary
• Dental insurance
• Paid time off
• Vision insurance
• Wellness resources

Job Title: Service Shop Manager 
Location: Laye’s Tire Service – Avon Park, FL 
Reports To: Ownership Team 
Job Type: Full-Time 

About Us: 
Laye’s Tire Service is a trusted name in Avon Park for honest, hometown auto repair and tire services. Our team is known for being friendly, knowledgeable, and dependable — and we take pride in treating customers like family. We're looking for a dedicated Service Shop Manager to lead our team and help continue the tradition of top-tier service that our community relies on. 

Position Summary: 
The Service Shop Manager is responsible for the daily operations of Laye’s Tire Service. From leading a team of technicians to providing exceptional customer service, this role ensures that every vehicle is serviced efficiently and every customer leaves satisfied. If you’re passionate about people, performance, and cars — and you're ready to grow with a well-respected local business — we’d love to meet you.

Responsibilities 

• Manage a team of automotive service professionals to ensure a high level of vehicle service and customer satisfaction while maintaining profitability
• Ensure comprehensive vehicle inspections are performed in an accurate and timely manner
• Ensure repairs and maintenance tasks are safely & thoroughly completed in a timely manner
• Mentor employees on best practices for improving service, sales and customer service techniques
• Oversee day-to-day operations of the service department
• Manage the flow of service department paperwork, including work orders, inventory, invoices and maintenance records

Benefits