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SaaS Technical Support Specialist II - Hybrid

Smarsh

Smarsh, Inc. is looking for a Technical Support Specialist to join our Client Services team in Portland, Oregon. This role requires providing exceptional client support for our Professional Archive SaaS solution, engaging in troubleshooting and issue resolution, and collaborating with various teams to ensure customer satisfaction. The ideal candidate should have at least 2 years’ experience in customer service or IT, combined with excellent communication skills and a strong customer advocacy mindset. You will navigate both technical and non-technical inquiries in a dynamic work environment. #J-18808-Ljbffr

Vacancy posted 7 hours ago
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