Commercial Relationship Manager

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. Commercial Relationship Manager Responsible for profitable business development and monitoring the quality of an existing portfolio of companies with annual gross sales of at least $10 million within a specific geographic area. Ability to lead and coordinate with One Bank partners to create and implement a relationship strategy for assigned clients and prospects. Requires strong understanding of commercial credit, commercial products and financial statement analysis to offer beneficial banking solutions such as loans, treasury management, and capital markets based on clients’ needs. The incumbent will have a deeper skill set and competencies to call on larger clients and more sophisticated credits. This role actively participates in community activities and upholds risk management practices. Essential Duties And Responsibilities Prospect for clients independently by utilizing referral sources, existing clients and centers of influence. Develop and implement a business plan to achieve financial goals and qualitative measurements. Work closely with Fifth Third internals “One Bank” partners to deepen existing relationships and acquire new prospective relationships. Attend community and industry forums, conferences and meetings to broaden relationship networks, referral sources and deepen knowledge of trends, practices, services and the competitive landscape. Work with product partners (Treasury Management, Capital Markets, and Wealth Management) to analyze, evaluate and develop a tailored relationship strategy for each client or prospect. Ensure that customer relationships are managed to maximize the opportunity for the bank while taking into account bank risk and customer needs. Meet with customers regularly to enhance the trusted advisor relationship and ensure business needs are met. Utilize consultative sales skills, commercial playbook principles and call reporting plans to enhance client experience. Use the Bank’s Customer Relationship Management (CRM) system for client activity tracking, call reports and pipeline management. Partner with Credit on credit requests and adhere to established Portfolio Management guidelines. Analyze and interpret financial information to determine the right questions to ask to decide on the credit request that should be pursued. Achieve credit standards and metrics in regard to asset quality, credit administration and RAROC. Minimum Knowledge, Skills And Abilities Required Bachelor’s or Master’s degree in Business (e.g., Business Administration, Finance, Accounting) or equivalent work experience preferred. Minimum of 4 years commercial banking experience, preferably 3 years in a sales role. Formalized commercial credit training or equivalent credit experience required; ability to structure for moderately complex financial situations. Proven ability to build new and existing client business, translating into increased revenue and a positive client experience. Strong business acumen, detailed analysis, review of financial statements and understanding of accounting principles. Thorough knowledge of commercial, treasury management and alternative lending and financing options. Ability to assess client needs, drivers of profitability, and corporate/personal lifecycle to optimize financial solutions. Ability to build strong “One Bank” internal partnerships to provide holistic solutions for the clients’ business and personal financial goals. Communicates with impact to a group—understands the audience and adjusts communication as appropriate. Proven track record of identification and understanding of business issues, problems, and opportunities and the ability to create relevant options for addressing them to achieve desired outcomes. Demonstrates strong verbal and written communication skills, especially in face‑to‑face negotiations. Proven ability to work in a team‑based sales environment. Proficient in all Microsoft Office software; familiarity with prospecting and CRM sales tools preferred. Regional/local travel expected. Working Conditions Normal office environment with minimal exposure to dust, noise, temperature variations. Frequent screen viewing. Frequent travel possible depending on assignment. Location: Indianapolis, Indiana 46204. Base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skill set, relevant experience, education, and geographic location. In addition to base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs support the physical, financial, emotional and social well‑being of employees and their families. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. #J-18808-Ljbffr Fifth Third Bank