Credit Card Customer Service Representative
$20 - $22 per hourBrewer Global
Job Description
Job Description
We are searching for a dedicated Customer Service Specialist to provide onsite support for VIP clients of the Credit Card division of a local bank. This is position is onsite, contract-to-hire, and pays $20 to $22 per hour.
Responsibilities:
- Handle inbound customer calls following AI agent interactions.
- Provide support for customer inquiries relating to credit card rewards, new applications, periodic promotions, account maintenance, and general questions.
- Train on and use the client’s omnichannel support system to manage customer interactions.
- Deliver exceptional service while adhering to compliance and quality standards.
Requirements:
- High school diploma or equivalent required.
- 2+ years of experience in customer service in banking or financial services, credit cards preferred.
- Strong communication and problem-solving skills.
- Comfortable working in a fast-paced, call center environment.
- Ability to learn and adapt to new systems and processes.
Vacancy posted 8 days ago
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