Market Manager

About 8Fleet 8Fleet is a rapidly growing LA‑based technology and logistics startup building the operational infrastructure for both autonomous and non‑autonomous rideshare fleets. With our anticipated growth, we’re searching for a passionate Market Manager to join and grow with our team. You’ll be involved in every aspect of operations as we expand rapidly. About the Role The Market Manager is responsible for managing 8Fleet’s operations in the region, including end‑to‑end operations, strategic planning, data oversight, business operations, and business development. This role requires operational expertise, a deep understanding of the ridesharing industry, and a founder’s mindset. Key responsibilities include tackling business priorities that amplify growth, ensuring operational excellence, and using strong analytical skills to drive key projects. The ideal candidate will have a “doer” attitude, experience in operations, be comfortable with fast‑paced decision‑making, display leadership, and communicate openly. You are driven, endlessly curious, and passionate about finding creative solutions to challenges. Key Responsibilities Process Improvement Build systems and processes that support rapid operational growth Develop operational playbooks, SOPs, escalation frameworks, and performance standards Drive operational consistency while balancing local market flexibility Fleet Growth & Management Own all financial and operational metrics to ensure optimal revenue and profit maximization Oversee the day‑to‑day operations of the fleet, including driver scheduling, dispatch, and performance monitoring Manage vehicle maintenance and repair programs to ensure optimal fleet utilization and safety Partner with the Growth team to develop and execute strategies to recruit, onboard, and retain a high‑performing driver base Financial Performance Analyze fleet performance data to identify areas for improvement in profitability and operational efficiency Develop and implement cost‑effective strategies to maximize fleet profitability Monitor key performance indicators (KPIs) and track progress toward achieving business goals Driver Support & Training Provide ongoing support and training to drivers on industry best practices, safety regulations, and customer service Foster a positive and supportive environment for all employees Compliance & Safety Ensure compliance with all relevant regulations and safety standards Conduct regular safety audits and implement necessary corrective actions Successful Candidates Will Bring 2+ years of operations management, business consulting, or related experience managing operations, building and developing teams, optimizing processes, and delivering business goals 2+ years of people management experience, high EQ, and proven ability to deliver outstanding results through others in a timely manner using a strong sense of focus, organization, and meticulous attention to detail Goal focus with a strong bias toward action Entrepreneurial hustle and proven self‑starter with owner’s mentality; some entrepreneurial experience is preferred Data‑driven mindset, strong business judgment, and proven ability to perform analysis, draw key insights, and form and execute a strategy Strong communication and interpersonal skills to build relationships, manage a team, influence stakeholders, and inspire others Excellent organization and time management Willingness to get your hands dirty, lead by example, and motivate teams both through in‑person and remote management BA/BS with an impressive academic record MBA or advanced degree is a strong plus Experience with ridesharing platforms (Uber, Lyft) is a strong plus Available full‑time, on‑site in Miami (in‑office 5 days a week) Equal Opportunity Employer 8Fleet is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Disclaimer This job description may be updated at any time without prior notice. Compensation Compensation Range: $105K - $125K #J-18808-Ljbffr