Store Manager

Job Information Job Title: Store Manager Department: Operation FLSA Status: Non-Exempt Reports To: District Sales Manager Location: HB: 01516 Brooklyn, Ohio (Ridge Park) Company: R301US Hibbett Retail, Inc. Hourly: $16.50 - $19.90 Summary The Store Manager oversees and is responsible for the store's sales efforts in each department, supervises overall operations to ensure efficiency and profitability, enforces organizational policies and goals, and communicates with District Sales Managers and the Store Support Center to drive initiatives and business growth. The Store Manager represents the company's brand with professionalism, is knowledgeable in each product area, and is passionate about delivering outstanding customer service and promoting merchandise. Essential Duties and Responsibilities Drive store sales and meet sales goals, consistently focused on company growth. Manage and control the assets of the company within the designated store. Direct and oversee entire sales efforts in the store, training and mentoring store associates in sales strategies and skills. Maintain awareness of all aspects of the store, including sales statistics, inventory, and expenses, to produce profit. Consult and collaborate with District Sales Manager to establish and enforce policies, goals, and procedures. Direct staff to ensure all responsibilities and standards in each department are completed. Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training. Carry out personnel recruiting, hiring, training, discipline, and evaluation; manage payroll and scheduling to meet labor goals. Maintain proper security for the store and partner with Asset Protection to prevent theft and reduce shrink. Communicate with District Sales Manager regarding inventory movement and drive inventory goals and strategies. Execute marketing and advertising plans, staying aware of customer trends. Provide extraordinary customer service as outlined in the customer service manual, assisting customers during peak periods. Protect company assets and financial information by ensuring internal controls and reporting potential fraud risks. Supervisory Responsibilities Manage subordinate supervisors and non‑management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training. Carry out supervisory functions in accordance with company policies and applicable laws. Handle interviewing, hiring, training, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and resolving complaints and problems. Qualifications Bachelor's degree in business or a related field, or equivalent experience. Experience in a retail environment, preferably in footwear and athletic apparel. Experience managing and cultivating a sales team. 3–5 years of customer service experience and 3+ years of management experience. Excellent interpersonal and communication skills. Ability to work in a fast‑paced environment. Analytical thinker with demonstrated business acumen. Strong problem‑solving and multitasking abilities. Strong commitment to customer service. #J-18808-Ljbffr