Associate Patient Care Coordinator

Associate Patient Care CoordinatorProHealth Physicians has an immediate opening for a friendly, patient-focused and detail-oriented Associate Patient Care Coordinator to join our growing Primary care team. The position is full-time (40 hours a week) Monday - Friday 8:30AM - 5PM with one late night per week till 6pm.This position will support the care team and its patients by greeting and checking in patients, scheduling appointments, answering telephone inquiries, collecting payments and maintaining demographic information. Additionally, they will routinely use the electronic health record (EHR) according to ProHealth policies and standard workflows.May be asked to float to local practices in the region for coverage depending on business need.Schedule: 8:30-5PM, 1 late night per week to be confirmed up to 6pmLocation: 384 Merrow Road, Suite J Tolland, CT 06084Department: Primary CarePrimary Responsibilities:Conduct check-in and check-out processAnswer incoming calls and use EHR to document details of patient inquiriesConduct outreach to patients requiring appointments or service follow-upSchedule appointments using standard scheduling protocolsManage administrative in-basket pools and work queuesScan documents into the EHR per standard protocolsBalance payments and prepare depositsProtect patients' rights by maintaining confidentiality of medical, personal and financial informationProvide coverage at other ProHealth locations on an ad hoc basisPerform other duties as assignedYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:High School Diploma/GED1+ years of receptionist or customer service experienceIntermediate level of computer proficiency in Microsoft OfficePreferred Qualifications:Experience working in a primary care settingExperience working with EPICPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.