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Care Scheduling Center Lead

Duly Health and Care

Duly Health and Care in Downers Grove, IL is seeking a Care Support Manager to lead the Central Scheduling team in a fast-paced call center, owning queues, agent performance, and KPIs. You will supervise scheduling protocols, partner with providers and operations, and drive improvements with Transformation and Training, ensuring patient-centered service and HIPAA compliance. Strong leadership and healthcare background required. #J-18808-Ljbffr

Vacancy posted more than 2 months ago

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