DMH Field Supervisor

A Field Supervisor is responsible for ensuring high-quality care for clients in their homes, overseeing and supporting caregivers, and maintaining compliance with care plans and regulations. Responsibilities Perform DMH new client opening including completion of all required paperwork and documentation. Complete 2 hours of On-The-Job Training for each new PA. Provide DMH shift coverage as needed for personal care services, activities of daily living, and various household duties. Perform and schedule caregiver evaluations in the field. Encourage and acknowledge tasks completed satisfactorily. Train and educate on tasks that need improvement after reviewing with the Program Manager. Perform monthly quality assurance calls/visits with clients to monitor their status, care quality, adherence to the Code of Ethical Behavior, dress code, documentation of client records, and the work performance of the aide. Perform investigation/complaint visits after reviewing with Program Manager for action plans. This includes but is not limited to items broken in the home, client issues with aide, or concerns of non-compliance. Perform general office tasks as assigned by Program Manager. Follow established departmental policies, procedures, and objectives. Practice safety, environmental, and/or infection control measures. Perform miscellaneous job‑related duties as assigned by Program Manager. Requirements Reliable transportation and a working telephone as required by the nature of the position. Education / Licensure: High school diploma or equivalent, some college or post‑high school education preferred. Experience: Six months employment with Phoenix Home Care, be in good standing, and have applied for no more than two internal applications/transfer requests within a six‑month period. #J-18808-Ljbffr Phoenix Home Care and Hospice