Assistant Manager

Job Description

Job Description

Benefits:

• Bonus based on performance
• Dental insurance
• Health insurance

General Purpose:
Acts as an assistant to the Store Manager. Shares in operational responsibilities as assigned. Performs all functions of the Store Manager in the absence of the same. Those duties are; responsible for assuring that the store makes a profit by controlling monies, and inventories and safeguarding the companys assets. Assures that all funds are deposited daily at the bank. Assists in recruiting, selecting, hiring, supervising, and training store personnel. Assists in the taking of customer order forms, verifying the customer order forms, and with the overall growth of the store.

Specific Duties:

Responsible for the duties of Office Administrator, and Rental Sales Professional if there is no one else in the store to fill these duties.
Assist the store manager in the following:

• Responsible for the entire operation of the store and the actions of all store associates.
• Responsible for the proper maintenance of computer and paper records which includes the use of paper, daily computer backup, and the use of fireproof file cabinet for active files and backups.
• Responsible for the protection of all store property including the proper in/out procedures for inventory, proper documentation and verification of order forms, daily walk-throughs, and proper use of store alarm.
• Responsible for all monies received by the store and an associate in the field including proper cash handling and control procedures.
• Responsible for the administration of all company policies and procedures in the store.
• Responsible for the accurate reporting of all company transactions.
• Responsible for ALL actions taken by store associates under their supervision in the performance of their assigned duties. In specific, approving and disapproving customer order forms, following collection guidelines, proper delivery and installation of all products, and making sure all service work is performed and completed as quickly as possible and to the satisfaction of the customer.
• Responsible for the increase of store business and maintaining of stores' non-renewed account standards.
• Ensures that Vehicle Maintenance Reports are performed on a weekly basis. The report is to be signed by the person that the vehicle is assigned to and by the Assistant Manager.

• Requirements:
• Must be bi-lingual (Spanish).
• Must have a high school diploma, GED, or equivalent work experience.
• Must have a valid drivers license and a good driving record.
• Must have completed the training program and have six months of rent-to-own management experience or equivalent in a similar business.
• Must be able to lift and carry loads up to seventy-five (75) pounds

Required Skills:

• A high degree of precision, accuracy, coordination, and knowledge of operational procedures.
• Ability to understand oral and written instructions.
• Ability to read, write and perform arithmetic functions quickly and accurately.
• Ability to reason and make independent decisions.
• Ability to manage situations with customers and associates.
• Working knowledge of all products in the inventory.
• Ability to perform all subordinate job functions.

Efforts, Demands, and Conditions:

Work is performed in changing environments. Considerable walking, standing, bending, stooping, and lifting are involved. Due to the nature of the business, must determine alternate solutions and deal with the pressures of multiple activities and changes. Additional hours before or after normal business hours may be required. Frequent travel from store to store may be required.

• Must be able to cope with the emotional and mental stress associated with dealing with people and situations.
• Required to use a hand truck to move merchandise.

Relationships:

Requires frequent contact with customers, associates, and upper management. Occasional contact with external business associates (distributors, suppliers, service organizations, etc.) is possible. Must communicate effectively with supervisors, peers, and associates.