General Manager

Job Description

Job Description

Position Overview  

Supporting a renowned QSR brand, the Restaurant Store Manager role blends hands-on leadership, daily operations, and business performance – giving you the opportunity to make a direct impact every day.  

This position entails a 5.5 day work week, with Sundays being required. The brand's peak hours are during lunch & dinner. There are growth opportunities within 1-year of employment as the portfolio continues to grow. Candidates who need to relocate will be considered for this position. 

Key Responsibilities  

Team Leadership 

• Manage the recruiting, hiring and training of team members 
• Build a positive, accountable team culture  
• Provide ongoing feedback, recognize performance and resolve team concerns  

Operations & Guest Experience 

• Create a guest-first culture and lead by example to deliver excellent service 
• Maintain brand standards, cleanliness, and food safety 
• Ensure proper staffing to keep shifts running smoothly and efficiently 

Business & Financial Performance 

• Drive sales and execute local marketing efforts 
• Control labor, food costs, and cash handling 
• Review performance and take action to improve results 

Administrative & Operational Support 

• Manage scheduling, payroll, inventory, and ordering 
• Forecast staffing and business needs 
• Complete basic reporting and admin tasks 

What We’re Looking For  

• High school diploma (or equivalent) 
• Experience managing a QSR or restaurant (required) 
• ServSafe Certification (preferred)  
• Strong communication and leadership skills with a demonstrated understanding of confidentiality 
• Ability to work in a fast-paced, hands-on role 
• Basic math, problem-solving, and computer skills 
• Reliable transportation