Support Coordinator

Job Description

Job Description

Support Coordinator

Do you believe everyone deserves the opportunity to live a meaningful, fulfilling life? Join West Bay RI as a Support Coordinator and make a lasting impact by helping individuals and their families/legal guardians navigate services, build community connections, and achieve their personal goals through person-centered planning to help people achieve their goals and access the supports they need to thrive.

What You'll Do

• Build strong relationships with individuals and families while developing person-centered Individual Support Plans (ISP/PCPs) that reflect each person's goals, strengths, and preferences.
• Coordinate services and community resources that promote independence, inclusion, and an enhanced quality of life.
• Collaborate with individuals, families, Conflict-Free Case Management (CFCM), providers, and interdisciplinary teams to ensure supports are coordinated, responsive, and effective.
• Monitor services, advocate for individuals' rights, and help navigate changing needs and opportunities.
• Educate individuals and families about available resources and supports while ensuring services remain person-centered.
• Maintain accurate documentation and compliance with agency and Rhode Island regulations.
• Participate in ongoing professional development and contribute to a collaborative, supportive team culture.

What We're Looking For

• Bachelor's degree in Human Services, Psychology, Special Education, or a related field preferred.
• 3–5 years of experience in human services, preferably supporting individuals with intellectual and developmental disabilities.
• Knowledge of person-centered planning, support coordination, and Rhode Island service systems preferred.
• Strong communication, organization, advocacy, and relationship-building skills.
• Proficiency with Microsoft Office, Google Workspace, and electronic documentation systems.
• A genuine commitment to person-centered services and the belief that every individual has unique strengths, valuable contributions to make, and the ability to achieve meaningful life outcomes.

Why West Bay RI?

At West Bay RI, you'll be part of a mission-driven team that values compassion, collaboration, and respect. Every day is an opportunity to help people build connections, overcome barriers, and pursue the lives they choose. If you're looking for meaningful work where relationships matter and your impact is felt every day, we'd love to meet you.

Join us in making a difference-one person, one partnership, and one success story at a time.

Schedule/Hours: Monday-Friday 8:30 a.m. to 4:30 p.m.

Pay Rate: $28-$29

Benefits:

Health & Wellness

BCBS Medical Insurance (HMO & PPO options)

Delta Dental Coverage

EyeMed Vision Plan

Health Reimbursement Account (HRA)

Employee Assistance Program (EAP)

Financial Security

Agency-Paid Life Insurance

401(k) Retirement Plan with Employer Match

Identity Theft Protection

Aflac Supplemental Insurance Options

Work-Life Balance

Vacation Time

Sick Time

Paid Holidays

Additional Perks

Tuition Reimbursement (up to $2,400 annually)

Pet Insurance

Career Development Opportunities

Employee Discounts

Wellness Programs and Events

Employee Recognition and Celebration Programs

EEO