Forward Deployed Engineer
$160k - $230kFull-time
Storm3
Forward Deployed Engineer
AI-Driven Healthcare Automation
Onsite in NYC
$160k - $230k base + equity
We are working with a rapidly growing AI-native healthcare company transforming how healthcare organizations manage patient communication and administrative operations. By combining cutting-edge voice AI with modern software infrastructure, they are building autonomous agents that handle complex workflows such as scheduling, referrals, billing inquiries, and patient support helping providers operate more efficiently while improving access to care.
They are looking for a FDE to join their growing team!
About the Role
- Build and ship : Write production code - building integrations, configuring AI agents, and implementing platform logic based on customer workflows and scheduling rules.
- Own implementations end-to-end : Create and manage technical project plans from scoping through go-live. Coordinate internal resources, delegate workstreams, and drive timelines to completion.
- Engineer our moat: Their competitive advantage is our ability to stay in the weeds with customers until the technology works. You will architect the high-leverage systems and playbooks that transform these complex implementations into a repeatable, scalable infrastructure.
- Be the technical face to customers : Serve as primary POC for customer technical teams—leading discovery sessions, unblocking integration issues, and building trusted advisor relationships.
- Optimize AI agents in production : Monitor agent performance at scale, diagnose failure modes, and iteratively refine behavior to improve accuracy, reliability, and patient experience over time.
- Grow accounts : Drive expansion post-launch by deploying new features, identifying upsell opportunities, and proactively solving emerging pain points.
- Shape the product : Translate field observations and customer feedback into actionable requirements that inform the product roadmap
About you
- Technical foundation : 3+ years of engineering experience shipping production systems while working directly with customers. This is a hands-on coding role, not purely project management.
- Project leadership : Track record of managing complex, multi-workstream technical projects and coordinating cross-functional resources to deliver on time.
- Customer-facing presence : Experience as a primary technical POC—comfortable leading architecture discussions and building relationships with technical stakeholders.
- Product intuition : Ability to synthesize customer needs into insights that bridge field reality and engineering priorities.
Interested in applying? Please click on the ‘Easy Apply’ button or alternatively email me your resume at View email address on click.appcast.io
⚡ Storm3 is a HealthTech recruitment firm with clients across major Tech hubs in Europe, APAC and North America. To discuss open opportunities or career options, please visit our website at storm3.com and follow the Storm3 LinkedIn page for the latest jobs and int el
Vacancy posted 2 days ago
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