Store Manager with Food Services for Subway (Store# 4022)

Job Description

Job Description

Store Manager with Food Services (Subway Products)

JOB SUMMARY

Are you a dynamic leader with a passion for customer service and great-tasting food? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we have the perfect opportunity for you.

OXXO USA is seeking an energetic and experienced Retail Store Manager with Food Service to lead one of our high-performing retail locations featuring Subway.

As the Store Manager with Food Service, you will oversee the preparation, quality, and presentation of freshly made Subway products. You’ll lead your team in delivering warm, friendly service and consistently delicious food to our customers—blending OXXO USA’s convenience excellence with Subway—bringing flavorful meals to our customers every day.

KEY RESPONSIBILITIES

• Lead and manage a food service location that features in-store preparation and cooking of Subway products, ensuring freshness and consistency throughout the day.
• Uphold and promote Subway’s food craftsmanship, ensuring all items are freshly made, properly handled, and served with care.
• Monitor and manage food prep areas, maintaining cleanliness, organization, and adherence to food safety and health regulations.
• Recruit, train, and mentor employees with an emphasis on high-quality food service, Subway preparation methods, and customer engagement.
• Maximize store profitability through effective inventory control, food waste management, and labor optimization while achieving Key Performance Indicators (KPIs).
• Create a welcoming store environment by maintaining clean and inviting dining and food service areas, reinforcing both OXXO USA’s and Subway brand standards.
• Foster a team culture focused on reliability, attention to detail, and customer satisfaction.
• Manage employee schedules, ensuring appropriate staffing during peak hours, and lead by example during busy periods.
• Ensure compliance with local health regulations and Subway’s food handling guidelines, including freshness standards and temperature control.
• Serve as the primary contact for customer feedback, product inquiries, and food service quality issues.

All activities will be performed in support of the strategy and vision of the organization. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations. 

 

EDUCATION AND EXPERIENCE

• Two (2) or more years of experience working in a food service or retail food environment (required).
• Valid driver’s license, reliable transportation, and valid vehicle insurance (required).
• Previous leadership experience (preferred).
• Basic skills of Excel, Office, Outlook and Document Drafting

JOB REQUIREMENTS

• Schedule flexibility is essential; managers are expected to work peak business hours, which may include nights, weekends, and holidays.
• Ability to lift and move products, stay active on your feet, and manage store logistics.
• Skilled in inventory management, staff development, and customer engagement.
• Clear and professional communication skills (verbal, written, and digital).
• Oversee all food safety-related activities (preparation, handling, and storage) to meet regulatory and brand requirements.
• Ensure compliance with all food service policies, certifications, and company guidelines.
• Model and teach proper customer service and suggestive selling techniques.
• Communicate sales and profitability goals to store associates and provide regular feedback.
• Responsible for meeting and exceeding store budget and sales targets.
• Maintain open communication and availability for store operations.
• Support continuous training and development of store employees in alignment with corporate policies and procedures.
• Oversee product deliveries, organization, and stocking to maintain store readiness.

WHAT WE OFFER

• A leadership role in a dynamic retail food environment.
• Employee discounts, bonus opportunities, and timely payment.
• Career development opportunities within a growing company that values food quality and hospitality.
• A friendly and supportive work environment.
• Employee benefits including health insurance, dental, vision, 401k, and more.

While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required. 

Any salary or hourly range listed reflects OXXO USA’s good-faith estimate at the time of posting and applies only to this market. Actual compensation may vary based on factors such as experience and business needs. Additional compensation and benefits may apply. The Company reserves the right to modify compensation and benefits at its discretion, consistent with applicable law.