Family Services Specialist I

Career Opportunities: Family Services Specialist I (20198) Posting ID 20198 -Posted 08/18/2026 - Dept of Family & Protectve Svc - CPS BPD Best Practices CAPTA - Protective Services - Not Eligible for Telework - b. $3000 - $4999 per month The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. What You Get Beyond Your Paycheck When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance —at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment Brief Job Description: Performs advanced (senior-level) consultative services and technical assistance work. Work involves planning, developing, and implementing an agency program and providing consultative services and technical assistance to program staff, governmental agencies, community organizations, or the general public. May supervise the work of others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. The position reports to the CPS Director of Leadership & Staff Development. The position acts as the agency Subject Matter Expert (SME) for Domestic Violence and is responsible for ensuring state compliance with federal and state laws. As the recognized agency expert on domestic violence, this position will work closely with statewide regional staff as well as the family violence service providers. This position works closely with local and state domestic violence experts to develop and deliver statewide policy and training for CPS staff to support best practices for cases in which child maltreatment and domestic violence co-occur. This position will also be responsible for oversite of the recommendations of the SB434 Task Force (on Family violence) and implementation of the recommended improvement that align CPS with nationally recommended best practices designed to keep children in the care of adult victims of domestic violence who are able to keep their children safe, while holding batterers accountable without escalating their violence. The position routinely interacts with DFPS state office staff, field staff at all levels, staff from other state and federal agencies, providers of services for DFPS clients, stakeholders, attorneys, judges and legislators. ESSENTIAL JOB FUNCTIONS (EJFs): Participates in planning, developing, and implementing agency programs and action plans to initiate new programs or improve current services. Collaborates with DFPS regional leadership, family violence service providers, and state-level experts to plan and develop agency initiatives that integrate nationally recognized best practices for cases involving both child maltreatment and domestic violence, ensuring alignment with federal and state compliance requirements. Designs and implements action plans that operationalize the recommendations of the SB434 Task Force on Family Violence, including creating statewide guidance for CPS staff to keep children safe with non-offending caregivers while holding batterers accountable in ways that do not escalate violence. Works with cross-agency partners, including attorneys, judges, and federal/state stakeholders, to evaluate the effectiveness of current CPS practices related to domestic violence and recommend program improvements, ensuring that policy changes, training curricula, and service delivery models reflect evolving best practices and research. Recommends improvements in services to regional management and advisory and steering committees. Reviews statewide domestic violence case practice trends and identifies gaps in CPS response to recommend improvements that enhance child safety while supporting non-offending caregivers. Provides written and verbal recommendations to regional management and advisory committees on aligning CPS practices with federally recognized best practices for co-occurring child maltreatment and domestic violence cases. Collaborates with steering committees to refine service models that promote family preservation and batterer accountability. Conducts surveys, inspections, or reviews to determine compliance with certification requirements, laws, regulations, policies, and procedures. Conducts targeted reviews of CPS case files involving domestic violence to assess compliance with state and federal laws, DFPS policy, and SB434 taskforce recommendations. Monitors adherence to agency protocols by evaluating documentation, service referrals, and safety planning for accuracy and compliance. Prepares compliance summaries for state leadership and provides technical assistance to regional staff where corrective action is needed. Analyzes operations and problems and prepares reports of findings and recommendations. Analyzes CPS operations in handling domestic violence cases to identify systemic challenges and recommend policy adjustments. Prepares reports summarizing findings from regional case practice reviews, highlighting barriers to effective service delivery and suggesting feasible solutions. Uses data analysis to inform leadership on operational inefficiencies or recurring gaps in domestic violence response. Prepares and evaluates administrative reports, studies, and specialized research projects. Develops and evaluates reports that measure CPS’s effectiveness in addressing cases involving child maltreatment and domestic violence. Conducts research on nationally recognized domestic violence practices and adapts findings into reports for agency leadership. Summarizes study results to support legislative testimony, policy revisions, or programmatic improvements. Provides consultative services and technical assistance to plan, implement, and monitor effective programs and services. Advises regional CPS managers and staff on best practices for assessing risk, safety planning, and partnering with domestic violence service providers. Provides technical assistance to support implementation of SB434 taskforce recommendations across all DFPS regions. Monitors regional program outcomes, offering consultation to address challenges and promote consistent practices statewide. Reviews and evaluates information on service delivery system methods, outputs, and activities to identify gaps in resources and recommend improvements. Evaluates the accessibility and effectiveness of domestic violence services provided to CPS clients and identifies areas where resources are lacking. Assesses service delivery data to determine whether child safety goals are being met in cases involving domestic violence. Provides recommendations to leadership on expanding or modifying community partnerships to close identified resource gaps. Works with program staff to identify trends and resolve technical problems. Analyzes case trends across regions to identify recurring challenges in CPS domestic violence casework. Provides problem-solving support to CPS staff who encounter barriers in service coordination with family violence programs. Facilitates peer learning by sharing statewide patterns and solutions to strengthen consistency in practice. Works with and speaks to community and professional groups to coordinate, improve, and stimulate interest in the program and to secure support for local programs. Represents DFPS in meetings with local and statewide domestic violence coalitions to build support for child protection best practices. Speaks to professional groups, including attorneys and judges, on DFPS’s approach to balancing child safety and victim protection in domestic violence cases. Facilitates collaboration between CPS staff and community service providers to expand coordinated responses to family violence. Serves as the meeting facilitator to lead participants in creating an appropriate action plan, utilizing mediation and facilitation skills. Facilitates multidisciplinary team meetings involving CPS staff, domestic violence providers, and community stakeholders to develop action plans for improving service coordination. Utilizes mediation techniques to resolve conflicts between stakeholders on the best approach to child and family safety planning. Guides taskforce subcommittees in developing action steps aligned with SB434 recommendations. Ensures plans developed by clients address the areas of services provided through available community resources. Reviews CPS case plans involving domestic violence to confirm that safety goals include referrals to local family violence resources. Advises staff on tailoring case plans to balance child safety with the protective capacities of the non-offending caregiver. Ensures batterer accountability strategies are incorporated into plans without creating additional risk for victims. Participates in the review and evaluation of community services to identify issues and trends resulting from the clients’ use of those services. Monitors the outcomes of CPS referrals to family violence shelters and counseling programs, identifying service gaps or access barriers. Analyzes feedback from clients and providers to evaluate the effectiveness of coordinated services. Reports on community service trends to DFPS leadership and recommends adjustments to strengthen client outcomes. Collects regional data associated with projects to monitor performance outcomes and effectiveness. Collects and analyzes regional data on CPS cases involving domestic violence to evaluate consistency in practice and outcomes. Tracks performance metrics tied to SB434 implementation and prepares summaries for state leadership. Uses data to identify underperforming regions and target technical assistance where most needed. May supervise the work of others. Provides guidance and oversight to staff or interns assisting with research, policy drafting, or training development. Reviews work products from assigned staff to ensure compliance with agency quality standards. Mentors junior staff on best practices in domestic violence policy, case review, and stakeholder engagement. Performs related work as assigned. Knowledge, Skills, And Abilities: Ability to maintain the security and integrity of the infrastructure per Governor Abbott Executive Order GA-48. Knowledge of local, state, and federal laws related to the program area; public administration and management techniques; statistical analysis; and program planning and implementation. Ability to gather, assemble, correlate, and analyze facts; to develop and evaluate policies and procedures; to prepare reports; to communicate effectively; and to supervise the work of others. Registrations, Licensure Requirements, or Certifications: N/A Initial Screening Criteria: Experience in social work or related field. Graduation from an accredited four-year college or university with major coursework in social work, counseling, psychology, criminal justice, gerontology, early childhood education, elementary or secondary education, or a related field is generally preferred. One year of work experience with CPI/CPS and experience with family violence advocacy work outside of DFPS. Experience and education may be substituted for one another. Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited tothose listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions . You may also contact the DFPS Military Liaison at View email address on click.appcast.io with additional questions. Applicants selected for hire must pass a background check and if applicable a driver’s record check. State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies. As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: . In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at View phone number on click.appcast.io. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. #J-18808-Ljbffr