Senior Program Manager (Learning & Talent Development)

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.Responsible for leading cross-functional programs that support business transformation, operational efficiency, and strategic initiatives. Works independently to manage program execution, stakeholder alignment, and risk mitigation. Applies advanced knowledge of program management methodologies to deliver measurable outcomes and ensure alignment with organizational goals. Serves as a mentor to junior program staff and contributes to the continuous improvement of program delivery practices.Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.Our approach to careers is simple yet powerful: Make our mission your passion.FORTUNE100 Best Companies to Work For 2025Yello and WayUp Top 100 Internship ProgramsComputerworld Best Places to Work in ITNewsweek Most Loved Workplaces2025 PEOPLE Companies That CareNewsweek Most Trustworthy Companies in AmericaMilitary Times 2025 Best for Vets EmployersBest Companies for Latinos to Work for 2025Forbes 2025 America’s Best Large EmployersForbes 2025 America's Best Employers for New GradsForbes 2025 America's Best Employers for Tech Workers2025 RippleMatch Campus Forward Award Winner for Overall Excellence Military.com Top Military Spouse Employers 2025 2025 Handshake Early Talent AwardFrom Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at View email address on us.fitly.work or by calling View phone number on us.fitly.work. This team cannot provide any information on job postings or application status.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.5+ years of relevant program management experience, managing programs in a cross-functional environment 2+ years of experience leading multi-phase, cross-functional programs Advanced knowledge and understanding of program management methodologies (e.g., Agile, SAFe, Waterfall), with the ability to lead multi-team initiatives and adapt delivery models to business needsSignificant experience in managing cross-functional programs that support business transformation, operational efficiency, or strategic initiativesProven ability to align program execution with organizational goals, manage stakeholder expectations, and drive measurable outcomesAdvanced skills in program budgeting, resource planning, and risk mitigation across multiple workstreamsExperience with managing program governance processes, stakeholder communications, and issue resolutionExpert knowledge of change management and stakeholder engagement strategies to support adoption and sustainmentAdvanced skill in using program analytics and reporting tools (e.g., Power BI, Tableau, Smartsheet) to monitor performance and inform leadershipBachelor’s degree in Business Administration, Program Management, Organizational Development, or related field, or equivalent combination of training, education, and experienceDesired Qualifications Master’s degree in Business Administration, Project Management, or related field, or equivalent combination of training, education, and experienceProfessional Certifications (e.g.,PMP, PgMP, or Lean/Agile certification)Experience with business process transformation or organizational change management is desirable.Proficiency with MS Office; familiarity with tools (e.g., Smartsheet, MS Project, Jira) preferred.Additional InformationHours:Monday - Friday, 8:00AM - 4:30PMLocation:820 Follin Lane, Vienna, VA 221805510 Heritage Oaks Drive, Pensacola, FL 32526141 Security Drive, Winchester, VA 22602Lead cross-functional programs that support strategic initiatives, operational improvements, and business transformationDevelop and maintain integrated program plans, schedules, and resource allocations aligned with defined business goalsCollaborate with business stakeholders to ensure program alignment with organizational priorities and success metricsApply program governance practices, tools, and reporting standards to monitor progress and ensure accountabilityIdentify and address program risks, issues, and interdependencies across teams and functionsCoordinate with internal and external partners to ensure cohesive and timely program executionDeliver program updates and performance insights to senior stakeholders and governance forumsContribute to business case development and investment planning through data analysis and scenario modelingEnsure compliance with internal controls, policies, and governance standardsPromote continuous improvement and change readiness within program teamsMentor program managers and team leads to build delivery capability and leadership skillsSupport the refinement of program delivery methodologies and enterprise best practicesCollaborate with enabling functions (e.g., finance, HR, operations) to support program execution and business readinessRepresent the program management function in cross-functional planning and capability-building initiativesMay perform other duties as assignedFull timePosting Date: 2026-09-10