IT Operations Specialist
Temporary
Kforce has a client in Foster City, CA that is seeking an IT Operations Specialist. Role Overview: We're looking for a hands-on IT Operations Specialist to support our Technical Operations (TechOps) function within a real-time Fusion Center environment. The ideal candidate combines strong analytical and documentation skills with practical experience in systems, networking, and operations workflows. This role is fully on-site in a secure facility and plays a key part in capturing and improving the technical backbone of live operations. Core Focus Areas:
- Shadowing and documenting live operational workflows, dependencies, and system interactions
- Mapping technical processes and identifying bottlenecks or inefficiencies
- Coordinating with cross-functional teams (Ops, DevOps, Infrastructure, Engineering) to streamline workflows
- Drafting clear process documentation and improvement recommendations
- Communicating findings to both technical and non-technical stakeholders
- To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed
- Relevant education and/or training will be considered a plus
- Strong technical documentation and analytical capability
- Excellent communication and interpersonal skills
- Windows workstation support
- Real-time operations or command-center environments
- TCP/IP networking or systems administration
- Web application or infrastructure troubleshooting
- 7+ years of relevant technical experience
- Experience in NOC/SOC/Operations Center or equivalent 24x7 support environment
- Familiarity with monitoring tools, cloud diagnostics, or automation platforms
- Comfortable collaborating with DevOps/Infrastructure teams
- On-site role in Scottsdale, AZ (secure facility; background check required)
- Fast-paced, mission-critical operations center supporting real-time systems
Vacancy posted 5 days ago
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