Service Advisor

Start your journey with Blue Compass RV! We are seeking a Service Advisor to join our team in Fort Lauderdale. About the Role The Service Advisor plays a critical role in delivering exceptional customer experience while driving the success of the service department. The position serves as the primary liaison between customers and technicians, ensuring clear communication, accurate service recommendations, and efficient workflow. We are looking for a sales‑minded professional who can confidently guide customers through their service needs, identify additional opportunities, and handle challenging situations with professionalism and care. Compensation Salary of $2,500 per month plus commission, with a target annual earnings range of $60,000–$70,000. Benefits Medical, dental, vision, disability, FSA’s, and life insurance Paid Time Off and paid holidays 401K Pet Insurance 5‑day work week Employee Assistance Program (EAP) Legal Coverage and Identity Theft Protection Referral Program Ongoing Training and Development Programs Structured Career Path with advancement opportunities Key Responsibilities Serve as the primary point of contact for customers from service check‑in through completion Build relationships with customers and identify service needs with a sales‑driven approach Provide accurate estimates for repairs and installations prior to scheduling Communicate clearly with technicians to ensure accurate diagnostics and timely completion Keep customers informed of repair progress and manage expectations Address customer concerns and escalated situations with professionalism, empathy, and a solution‑oriented approach Identify upsell opportunities to maximize service revenue Maintain accurate documentation, work orders, and communication records Manage multiple tasks in a fast‑paced service environment Requirements Strong sales mentality with the ability to recommend and close additional services Excellent communication skills both verbal and written Proven ability to navigate customer concerns and service recovery situations with confidence and professionalism Ability to multitask and stay organized in a fast‑paced environment Strong attention to detail and follow‑up skills Solid computer skills and ability to navigate service systems Team‑oriented mindset with the ability to work closely with technicians and leadership Desired Additional Qualifications Minimum of 1 year of service advisor, automotive, or related experience preferred Previous RV or camping lifestyle experience is a plus Automotive or service industry background preferred Strong customer service and problem‑solving skills Ability to work daily on a computer and perform internet searches as needed Valid driver’s license required Why Join Us Blue Compass RV, based out of Fort Lauderdale, is the fastest‑growing RV company with over 100 dealerships nationwide. We invest in our team through training, development, and clear career growth opportunities, and we treat our associates like family. Blue Compass RV is an equal‑opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status. #J-18808-Ljbffr