Network Engineer 2

Network EngineerSeattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate, and professional levels. We embrace an intersectional framework for defining diversity in its broadest sense, including differences in gender, gender identity, race, ethnicity, generational history, culture, socioeconomic class, religion, sexual orientation, national origin, citizenship status, political perspectives, geographic origin and physical ability. Seattle University strives to be a welcome, open and safe campus climate for all who learn, live and work at Seattle University.Position Description:Essential ResponsibilitiesOwn the performance, reliability, and continuous improvement of enterprise Wi-Fi services across two campuses, supporting 1,700+ access points, guest networks, Mist Edge controllers, and diverse client devices.Administer and enhance wired network infrastructure, including Juniper and Cisco switching environments.Diagnose and resolve complex wired and wireless connectivity issues across a wide range of devices.Communicate clearly with end users and stakeholders throughout the troubleshooting lifecycle, setting expectations and providing timely updates.Manage critical network services including RADIUS authentication, DNS, DHCP, and IP address management (IPAM).Maintain and optimize network monitoring, alerting, and configuration management.Perform certificate management and updates across multi-vendor network platforms.Plan and execute network upgrades, patching, and lifecycle maintenance to ensure security and high availability.Participate in scheduled maintenance windows and respond to critical after-hours incidents as needed.Partner with internal teams to identify root causes, improve network performance, and enhance user experience.Contribute to documentation, process improvements, and operational best practices.QualificationsBachelor's degree in IT or related field, or equivalent experience.4+ years supporting enterprise Wi-Fi environments with 200+ access points.2+ years supporting LAN environments with 100+ managed switches including troubleshooting, software upgrades, and hardware support.Demonstrated Experience WithJuniper Mist wireless and switchingCisco IOS switchingVLANs, STP, PoE, and link aggregationIPv4, DNS, DHCP, SNMPOSPFExperience Troubleshooting Connectivity AcrossDesktop – Windows and MacMobile – Apple IOS, Android, OtherVarious IoT platformsProactively manage user expectations by providing timely ticket updates and end-to-end communication throughout the troubleshooting lifecycle.Proficiency with Microsoft Office ToolsVisio: logical and physical network diagramsExcel: formulas, data manipulation, text manipulation, VLOOKUP, conditional formattingWord: styling, tables, graphics, TOC, watermarkingOutlook: calendar invites, tasks, contacts, autorepliesDemonstrated Ability toManage multiple tasks simultaneouslyShift your focus from one task to another based on support needsMeet deadlines with attention to detail and accountabilityWork independently and collaborativelyCommunicate technical information clearly and tactfullyExercise sound judgment in complex situationsMust be able to lift 50 pounds and transport up to 100 pounds on a cart among campus buildings.Must be able to work on ladders (6-10 ft) to access network equipment.Hands-on experience withJuniper EX (4000/4400/4650) switches and Virtual ChassisJunOS and MX204 routersCisco Catalyst switches 3850, 4510, 4500-XDemonstrated understanding of IPv4 subnetting (/20–/24). IPv6 knowledge a plus.SolarWinds Network Performance Monitor (NPM) and Network Configuration Manager (NCM)EfficientIP SolidServer (DDI)Jira or similar ticketing systemsFamiliarity with AWS Route 53Relevant certifications: Juniper JNCIS-MistAI-Wireless, JNCIS-MistAI-Wired, JNCIS-ENT, Cisco CCNAApplicable training courses for the technologies listed in this job posting.Familiarity with Palo Alto firewalls and Panorama is a plus.Project management experience is a plus.Preferred QualificationsExperience designing and supporting networks in higher education environments.Advanced experience with Juniper Mist at scale (~8,000+ daily connections).Experience maintaining a guest Wi-Fi portal in MistLocation RequirementCandidates must live within a reasonable commute of our Seattle offices.Application InstructionsPlease attach a cover letter with your resume when applying. Job postings are open until filled, unless otherwise specified.Compensation at a Glance$92,000 - $122,000Seattle University has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, and not based on a candidate's gender or any other protected status.Your total compensation goes beyond the number on your paycheck. Seattle University provides generous leave, health plans, and retirement contributions that add to your total compensation package.Benefits at a GlanceConsistent with its fundamental Jesuit values, Seattle University offers a wide range of benefits designed to care for the whole person. Choose from three different medical plans, a dental, and vision insurance programs. Protect your income with life, short & long-term disability coverage. Plan for your future with up to a 10% employer contribution for retirement benefits, comprised of a 5% nonelective employer contribution and an additional dollar-for-dollar match of your voluntary contributions up to a maximum of 5%. You may also take advantage of 100% paid tuition benefits for the employee and dependents, a subsidized transportation benefit, a wellness program with free access to an onsite fitness facility, and a wide variety of campus events. Enjoy a generous holiday schedule, including a paid Holiday break closure in December, vacation and paid sick leave, and paid community service leave. For more information explore the Benefits website at: designated as hybrid eligible may offer the opportunity for a hybrid work schedule after successful completion of an introductory period of 3–6 months. In these cases, the role typically begins fully on campus to support onboarding and training, with the potential to transition to a hybrid arrangement thereafter.Positions designated as on-site are not eligible for hybrid work and are expected to remain fully on campus.All flexible work arrangements are subject to periodic review and may be modified or discontinued at any time at the university's discretion.