Guest Services Associate

About the Company Urban Park Services delivers customer-focused support in urban environments, ensuring smooth operations and positive guest experiences across parking and public access areas. Position Overview We are looking for a friendly and service-driven Guest Services Associate to assist visitors and support daily operations in Charlotte. This role focuses on enhancing the overall guest experience through direct interaction and assistance. Key Responsibilities * Greet guests and provide assistance in a professional manner * Offer directions, information, and general support * Help manage customer flow and maintain organized service areas * Respond to questions and resolve basic concerns * Communicate with team members to support daily operations * Maintain a welcoming and safe environment Minimum requirements: Qualifications * High school diploma or equivalent * Customer service or hospitality experience preferred * Strong communication and interpersonal skills * Positive attitude and professional appearance * Ability to work in a fast-paced environment Compensation & Benefits * Salary: $16 – $25 per hour * Flexible scheduling options * Paid training * Opportunities for growth * Supportive team environment

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