Lead Certified Pharmacy Technician

Enjoy a professional career with Hartig Drug, not just a job!

Hartig Drug is seeking an experienced, motivated, and team-oriented Lead Certified Pharmacy Technician to join our team in Dubuque, IA.

The ideal candidate will have previous pharmacy technician experience, strong leadership and organizational skills, and a commitment to providing exceptional patient care. Previous pharmacy technician experience is required, and experience with McKesson Enterprise pharmacy software is strongly preferred.

This position works under the direct supervision of a licensed pharmacist and plays an important role in coordinating pharmacy technician schedules, supporting daily pharmacy operations, assisting pharmacy staff, and ensuring efficient and accurate prescription processing.

Essential Job Functions

• Coordinate and manage pharmacy technician scheduling to ensure appropriate staffing levels and efficient daily pharmacy operations.
• Prepare, maintain, and adjust pharmacy technician schedules, including coordinating coverage for absences, vacations, and staffing needs.
• Assist in coordinating daily pharmacy workflow to ensure efficient and accurate prescription processing.
• Provide leadership, guidance, and support to pharmacy technicians.
• Assist with training and onboarding new pharmacy technicians.
• Verify that patient and prescription information is complete and accurate.
• Enter prescriptions into the pharmacy software system, prepare and label prescriptions, and ensure they are ready for pharmacist verification.
• Establish and maintain accurate patient profiles and records.
• Prepare, process, and troubleshoot insurance claims and billing issues.
• Assist with ordering, stocking, and managing prescription medication inventory.
• Monitor workflow and assist in identifying opportunities to improve pharmacy efficiency.
• Ensure compliance with company policies, pharmacy procedures, and applicable state and federal regulations.
• Communicate effectively with pharmacists, technicians, patients, and other healthcare professionals.

Additional Job Functions

• Assist patients and customers with questions and pharmacy-related needs.
• Support retail store operations as needed.
• Perform other pharmacy-related duties as assigned.

Required Qualifications

• Previous experience working as a pharmacy technician is required.
• Pharmacy Technician Certification (CPhT) is required.
• Active pharmacy technician registration in the applicable state.
• Strong understanding of pharmacy operations, prescription processing, and insurance billing.
• Excellent organizational, scheduling, and time-management skills.
• Strong communication, customer service, and problem-solving abilities.
• Ability to multitask and prioritize responsibilities in a fast-paced pharmacy environment.
• Ability to work cooperatively with pharmacists, pharmacy technicians, and store staff.

Preferred Qualifications

• Experience with McKesson Enterprise pharmacy software is strongly preferred.
• Previous experience in a lead or senior pharmacy technician role.
• Experience coordinating employee schedules and managing pharmacy technician staffing needs.
• Experience training, mentoring, or supporting other pharmacy technicians.
• Strong knowledge of pharmacy inventory management and workflow coordination.

Certification & Continuing Education

• Must maintain current Pharmacy Technician Certification and applicable state registration.
• Must complete all required continuing education and certification renewals in accordance with applicable requirements.

At Hartig Drug, we believe our employees are the foundation of our success. We are committed to providing a supportive, team-oriented work environment where employees can grow professionally while making a difference in the communities we serve.

Hartig Drug is an Equal Opportunity Employer.