Xfinity Retail Sales Consultant (Cool Springs)

Job Summary Bring your energy, curiosity, and passion – we’ll give you the tools to build a rewarding retail career with Comcast Xfinity. Responsibilities Engage customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience. Provide outstanding customer service in every interaction. Meet or exceed sales targets and enhance customer satisfaction through diligent follow‑up and service excellence. Help customers interpret and clarify their account statements and pay their bills in the store. Answer questions about current or new services, make changes to account data, upgrade service levels, and process all general service requests. Act as a brand ambassador to promote Comcast/Xfinity products. Provide expert‑level understanding and passion around technology, especially Comcast products and services. Maintain detailed sales product knowledge, including competitive information. Contribute to a fun and competitive environment. Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment. Qualifications High School Diploma or equivalent (GED accepted). Adjust to a flexible work schedule, including evenings, weekends, and holidays as necessary. Maintain regular, consistent, and punctual attendance. Ability to carry and/or lift 25‑pound boxes and move around the store constantly. Strong communication and customer‑focused skills. Technical knowledge of Comcast products and services. Teamwork and resilience. Perks and Benefits Medical, Dental, and Vision coverage. Comcast Xfinity courtesy services in serviced areas. Discount tickets to Universal Resorts. Paid parental leave. Tuition reimbursement up to $8,000 for full‑time employees. Paid time off. 401(k) savings plan with up to 6% dollar‑to‑dollar matching. Compensation Base pay: $15.50 per hour. Total target compensation (base pay plus targeted commission): $23.19 per hour. Eligibility for commissions and bonuses based on performance. Equal Employment Opportunity Statement Comcast is an equal opportunity employer. We work to provide reasonable accommodations for individuals with disabilities and encourage applicants from all backgrounds to apply. We consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other protected basis. #J-18808-Ljbffr