Hybrid Call Center QA Specialist
TKC Holdings, Inc.
TKC Holdings, Inc. is seeking a Quality Assurance Coordinator to monitor call quality, identify coaching needs, and support improvements across the call center. The role includes developing training materials, creating scripts, and analyzing trends with management guidance. The position is hybrid, requires living in the St. Louis metropolitan area, and reports to the Call Center Manager. Strong communication, problem-solving, and confidentiality are essential. #J-18808-Ljbffr TKC Holdings, Inc.
Vacancy posted 5 days ago
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