Veterinary Practice Manager

Description Practice Manager Thrive Pet Healthcare Urgent Care - Mesquite, TX Our Mesquite location is looking for a Practice Manager. We promote an emotionally intelligent work environment and positive culture at our hospital. Role Responsibilities: The Practice Manager (PM) is critical to the success of the hospital, ensuring a positive culture built on shared values and direct communication, creating operational efficiencies, and problem solving to improve client service and employee engagement. Key to the PM’s role is the ability to create and maintain a positive culture and work environment, in alignment with the hospital’s plan. This person is creative yet able to develop and implement practical programs. The manager exercises sound judgment, time management, and the willingness and capability to make decisions. The PM oversees the business activities of the hospital. These duties include hiring and training hospital staff, working with leadership and finance to prepare and manage budgets, monitoring and analyzing key performance indicators, setting fees, maintaining inventory and an inventory control system, managing the hospital software, and implementing safety and security procedures. Experience & Skills Requirements: Required: 3+ years of hospital management or Supervisory experience in Veterinary Medicine Bachelor's degree in business and/or equivalent business experience CVPM encouraged to apply Sound personal judgment in decision-making. Capable of leading, managing, and coaching staff at all levels. Demonstrated competence in all aspects of staff management, including hiring, coaching, and disciplinary action. Demonstrated ability to show empathy toward clients and treat animals with respect and compassion. Demonstrates competence in budgeting and financial reporting, including reading and analyzing a P&L Statement. Excellent interpersonal communication skills. A commitment to outstanding client service. Solid math and Excel/spreadsheet skills. Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance. You’ll Grow with Us Here, you can grow your career as it best fits you through access to comprehensive learning and skillset programs. Our vast, diverse, and free library of continuing education courses - ThriveU Live, virtual interactive workshops to develop valuable leadership skills A program designed to teach you the fundamentals of running a pet hospital Benefits – our care in action We provide benefits spread comprehensively across your mental, physical, emotional, and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include: Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions Top quality medical, dental, and vision insurance plus health savings account and flexible spending account Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations Generously subsidized backup and ongoing care support for children, adults, and pets Mental health benefits including coaching and therapy sessions 401k with employer contribution and no waiting period Continuing education and development support through our library of free CE courses and paid time off to complete At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered. #J-18808-Ljbffr