Associate Account Manager

Associate Account Manager

Location: Carlsbad, CA Salary: $65,000.00 $75,000.00 per year Shift: Hybrid work schedule with a mix of in-office and remote work (likely 3 days in office, 2 days remote). This job's for the talker, the helper, the keyboard ninja. You bring the heart; we'll bring the job. As an associate account manager, you'll support people, solve problems, and grow your career.

Requirements:

• 13 years of experience in employee benefits, insurance, HR, or a related field
• Strong interest in building a long-term career in employee benefits consulting
• Bachelor's degree required
• California life & health license required or willingness to obtain within a designated timeframe
• Experience with ease and employee navigator is highly preferred
• Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
• Strong organizational skills with exceptional attention to detail
• Excellent verbal and written communication abilities
• Ability to manage multiple projects and deadlines in a fast-paced environment
• Strong problem-solving and customer service skills
• Ability to work collaboratively with clients, carriers, vendors, and internal teams

Duties:

• Assist account managers with daily client service activities and account support
• Prepare renewal spreadsheets, proposals, presentations, and client communications
• Coordinate with carriers, TPAs, and vendors to gather information and resolve issues
• Support employee enrollments, benefit changes, and terminations
• Help maintain compliance documentation and ensure reporting is accurate and timely
• Assist with open enrollment planning, employee communications, and benefit materials
• Participate in client meetings and gradually take on increased client-facing responsibilities
• Track renewal timelines, deliverables, and key account activities
• Maintain organized client files, records, and benefit documentation
• Identify client service trends and help develop proactive solutions
• Support benefit plan administration across medical, dental, vision, life, disability, and FSA programs

Benefits:

• Steady pay you can count on
• Benefits (medical, dental, vision+ life insurance)
• Optional 401(k)because planning ahead is smart
• A team that's got your back (and your future)

Enjoyed working here. Professional and great people to work with. Pay is decent and employment opportunities are a great fit. Most enjoyable is the flexibility.

Pick up the headset and your new paycheck. Apply now join a team that works for you at staffmark.