Receptionist
Haines City Rehabilitation and Nursing Center
Job Description
Job Description
Receptionist
Shift: Full Time 8a-8p (Weekend Only)
The Receptionist plays a key role in supporting guests, patients, and families by delivering consistent, high‑quality customer service. This position serves as a primary point of contact for visitors and works closely with nursing and administrative teams to ensure a positive experience for all individuals entering the facility. The Receptionist also assists patients and families with questions or concerns that may arise during their stay.
We are dedicated to personalizing each individual’s wellness journey through skilled nursing and rehabilitation services. Our mission is to enhance quality of life and transform ordinary expectations into exceptional outcomes for those we serve.
ResponsibilitiesGreet patients, visitors, and guests; determine the purpose of their visit and direct or escort them to the appropriate area
Answer, screen, and route incoming phone calls; take messages and schedule appointments as needed
Receive mail, documents, packages, and deliveries; distribute items to the appropriate departments
High school diploma or GED required
Ability to communicate effectively in English; bilingual skills are a plus
One to three years of customer service experience and/or training, or an equivalent combination of education and experience
We provide a supportive and engaging work environment with competitive compensation, paid time off, benefits, professional development opportunities, and a culture focused on compassion, teamwork, and growth.
Join Our TeamIf you are committed to exceptional service and enjoy working in a fast‑paced, people‑focused environment, we invite you to apply for the Receptionist position and help us make a meaningful impact in the lives of our patients and their families.
We are an Equal Opportunity employer!
Compliance notice (Florida): This position requires background screening through the Florida Clearinghouse. For more information, visit: info.flclearinghouse.com . This URL is provided to meet state posting requirements.
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