Operations Manager

Clinical Operations Manager- Float Pool

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Resource Center leadership team in the role of Clinical Operations Manager. The clinical manager of operations combines clinical experience and contemporary leadership practices with the IU Health Way to achieve excellent outcomes. Accountable for translating and achieving our strategic priorities and outcomes: quality and safety improvements, care affordability, great patient experiences, and great team member experiences. Accountable for providing strategic vision and operational planning for assigned unit. Incumbents will lead an interprofessional team to create an environment where the team is empowered to achieve excellence in patient and organizational outcomes. This role is accountable for advancing nursing practice by advocating and consistently embedding evidenced-base practices and professional nursing standards. Provides oversight of unit that is operational and staffed 24 x 7, weekends, and holidays. This is a fully onsite role at Methodist Medical Towers Monday-Friday day shift with availability to round to evenings and weekends.

Key Relationships:

• Reports to: Nursing Resource and Staffing Optimization Director
• Direct Reports: 45-50
• Key Relationships: Inpatient, Workforce Central, Practice Operations

Candidate Qualifications:

• Requires a Bachelor of Nursing (BSN). If bachelor degree not in nursing, must have Master of Nursing (MSN).
• Masters degree in Nursing or related field preferred.
• Specialty certification related to nursing practice or leadership is preferred.
• Requires an active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license.
• Required Basic Life Support certification through the AHA. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.

Preferred Qualifications:

• At least 1 year experience as a people leader.
• Experience supporting international nurse recruitment and workforce integration within an acute care hospital or health system, including onboarding, nurse residency, and float pool models.
• Demonstrated commitment to nurse engagement, professional culture, and retention, with hands-on experience fostering inclusive, supportive practice environments that promote belonging, team cohesion, and workforce stability.
• Proven ability to work effectively in complex, matrixed environments, collaborating across nursing, HR, legal, finance, and operations to support program implementation and issue resolution.
• Working knowledge of Joint Commission standards and ANA professional practice expectations, with experience supporting compliance and survey readiness.
• Operational and financial acumen, including experience with budgeting inputs, staffing and scheduling processes, and productivity monitoring.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.