Guest Service Supervisor
DOUBLE STAR HOSPITALITY LLC
Job Description
Job Description
Benefits/Perks
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
We are looking for a customer-focused Guest Service Supervisor to join our team! As the Guest Service Supervisor, you will greet customers as they arrive, assist them with checking in and out, and handle front desk operations. You will also ensure that the front desk staff you supervise provide guests with exceptional customer service and a positive experience with our hotel. The ideal candidate has previous hospitality experience, a knack for building rapport with guests, and a passion for providing exceptional customer service. Responsibilities:
- Supervise front desk staff
- Respond to guest concerns and resolve them appropriately
- Coordinate with other departments within the hotel to ensure guest satisfaction
- Anticipate the needs of guests and build rapport
- Uphold the highest standards of cleanliness, sanitation, safety, and conduct
- Maintain accurate records of registration and payment information
- High school diploma/GED required
- Familiarity with hospitality industry standards
- Knowledge of front desk operations and procedures
- Proficient in English; knowledge of other languages is a plus
- Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
- Ability to demonstrate genuine care for customers and employees
- Ability to work in a fast-paced environment
Vacancy posted 17 days ago
Similar jobs that could be interesting for youBased on the Guest Service Supervisor in Forsyth, IL vacancy
$70k
...plates, perfect bags), and provide our guests with the best, all-around family dining... ...guests; investigate and resolve food quality/service issues and satisfying the guest 100%... ...schedules of employees, managers and key supervisors and monitoring daily schedules and sales...SuggestedHourly payCasual workLocal areaFlexible hoursShift workWeekend workBob Evans
Decatur, IL6 days ago$55k - $68k
...We are seeking someone who excels at leading teams, enjoys hiring and training, and is committed to delivering outstanding service to our guests. You love learning and guiding others new things and motivating them to work together on the restaurant goals, team development...SuggestedDaily paidFlexible hoursFlynn Pizza Hut
Decatur, IL3 days ago- ...At Popeyes, we're all about bold Louisiana flavor, outstanding guest service, and creating opportunities for our people to thrive. As one of the most beloved chicken brands worldwide, we know that success starts with great leadership - and that's where you come in!...SuggestedLocal areaWorldwideFlexible hoursShift workNight shift
Popeyes
Decatur, IL1 day ago $80k
...just a paycheck. WHAT YOU'LL DO Improve people's lives! Provide the gold standard in service - provide the most hospitable experience in the world to all our guests Live by the golden role - we treat others the way we want to be treated Lead team from...SuggestedFull timeCasual workWork at officeSteak n Shake
Forsyth, IL3 days ago- ...night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this...SuggestedDaily paidNight shift
Forsyth Residence Inn by Marriott
Forsyth, IL15 hours ago - ...to do business and helps the team act accordingly Assist with building bench strength by developing successful Crew and Shift Supervisors Maintain a Team atmosphere This job opportunity is with one of our many franchisees. Independently owned and operated...Shift work
Wendy's
Decatur, IL4 days ago - ...fully accountable for driving sales, profitability, operational excellence, and talent development while delivering an exceptional guest experience. As an RGM, you'll lead and develop a team of Assistant Managers, Hourly Shift Coordinators, and Team Members, setting...Hourly payWeekly payMinimum wageLocal areaFlexible hoursShift work
Burger King
Decatur, IL10 days ago - ...team member and training them to execute QSC standards (quality, service and cleanliness) and to provide exceptional customer service.... ...Scheduling sufficient staff to cover operations and to accommodate guest flow Training and developing management team and crew using...All shiftsWeekend work
Superior Star
Decatur, IL2 days ago - Milton Hershey School, a cost-free pre-K through 12th grade residential school, is seeking a Youth Development Specialist in the Education, Training & E-Learning department. This role supports students’ academic, social, and emotional growth through mentoring, small-group...
$46.92k
...to drive student home vans Comfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited) High school diploma or GED required Ability to lift to 50 lbs. Demonstrated integrity and professionalism...Full timeWork from homeRelocationRelocation packageFlexible hoursWeekday work$112k - $197k
...and assessing economic trends and demographics Models enforces and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer needs complaints and issues are successfully resolved within Company guidelines and...Full timeTemporary workPart timeLocal areaRelocation package$86.3k - $118.7k
...between Care Management and community-based organizations, aging services, housing providers, and public agencies. Monitor program... ...managed care field ~5 or more years of previous management/supervisor level experience ~ Experience managing or collaborating with...Bi-weekly payFull timeTemporary workApprenticeshipWork at officeRemote workWork from homeHome officeMonday to FridayHumana
Decatur, IL4 days ago- ...Security Number and/or other identification information; Education and qualifications; Employment history and experience; Military service; Reference and background check information, including relevant criminal history and credit history; Social media information; Pre-...Temporary workWork at officeLocal areaNight shiftWeekend work
Primient Careers
Decatur, IL8 days ago $16.35 - $33.15 per hour
...relationships with families and staff and create a dynamic environment where play and discovery go hand-in-hand Outstanding customer service skills, strong organizational skills, multi-task and manage multiple situations effectively Meet state specific guidelines for...Hourly payLocal areaKinderCare Education
Decatur, IL5 hours ago- ...-depth understanding of industry trends and best practices Customer-focused mindset with a commitment to delivering exceptional service Ability to thrive in a fast-paced, dynamic environment Willingness to work flexible hours as required by the business Additional...Extra incomeFull timeFlexible hours
$97.53k - $146.29k
Career Area: Manufacturing Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future...Part timeRelocationRelocation packageFlexible hoursShift workDay shiftCaterpillar
Decatur, IL2 days ago$112.71k - $169.06k
...standards. Manage fabrication, machining, and assembly operations. Collaborate cross-functionally with marketing, IT, and customer service teams. Required Skills & Competencies Manufacturing Operations: Oversees daily production activities, ensures cross-...Full timePart timeFor contractorsRelocationRelocation packageAll shiftsFlexible hoursDay shiftCaterpillar
Decatur, IL6 days ago- ...Ensure orders are produced accurately and shipped on time Team Leadership Build, coach, and develop production teams and supervisors Set clear expectations around performance, safety, and accountability Adjust staffing and production flow based on...Immediate start
gpac
Decatur, IL2 days ago - The Project Manager is directly responsible for all safety, financial, operations and administrative functions on high voltage utility and renewable energy projects. The Project manager will plan and execute the life cycle of large-scale projects. They will help develop...Full timeContract workFor subcontractor
3 Phase Line Construction Inc.
Decatur, IL15 hours ago $18 - $20 per hour
...purpose of this position is to provide support to the restoration and carpet cleaning divisions for residential / commercial customers. Services would include but are not limited to, fire restoration (includes air ducts), water extraction (includes mold remediation), bed bug...Full timeFor subcontractorImmediate startPeerless Cleaning Services Inc
Decatur, IL1 day ago$16 - $24 per hour
...CVS Health is seeking Shift Supervisors / Manager Trainees to assist with supervising store operations, supporting employees, and ensuring customer service and store performance standards are met. Shift Supervisors and Manager Trainees are responsible for supervising store...Hourly payFull timeTraineeshipShift workCVS Corporation
Decatur, IL4 days ago$20.25 per hour
...of your prior day's earned wages * Benefits are subject to service and/or ACA eligibility requirements What You Will Do: Lead... ...Deliver fast, friendly, and accurate service that exceeds guest expectations Ensure all brand standards are met - cleanliness...Hourly payFlexible hoursShift workNight shiftSteak n Shake
Decatur, IL15 hours ago$150k - $180k
...projects. MasTec's Clean Energy & Infrastructure (CE&I) segment generates over $4 billion in annual revenue, providing construction services across industrial, renewables and infrastructure sectors. Our industrial expertise includes building products manufacturers,...Contract workTemporary workFor subcontractorLocal areaFlexible hoursNight shiftWilliam Charles Construction
Decatur, IL2 days ago$25k
...Skilled Nursing of Decatur Social Services Director Job Summary The Social Services Director is responsible for the overall operation of the Social Services department to ensure all medically related emotional and social needs of patients are met in accordance with all...Daily paidSkilled Nursing of Decatur
Decatur, IL2 days ago$16 - $17 per hour
...a smooth operation, strong team performance, and an exceptional guest experience — every time the doors open. In this role, you’ll... ...Team Members during your assigned shifts, ensuring food quality, service speed, cleanliness, and safety standards are consistently met. You...Hourly payWeekly payMinimum wageLocal areaFlexible hoursShift workCarrols Restaurant Group, Inc.
Decatur, IL6 days ago- ...available Competitive starting pay + monthly bonus opportunity Paid Time Off accrued throughout the year, increasing with years of service Affordable medical benefit options with 60 % paid by the company 7 paid holidays, 1 personal day (birthday) off Job...
Storage Masters
Decatur, IL12 days ago - ...At Popeyes, we serve bold Louisiana flavors and deliver joyful guest experiences. We're passionate about great food, strong teamwork,... ...support team members, and ensure our guests enjoy the top-notch service and delicious food they've come to expect. You'll lead by example...Flexible hoursShift workNight shift
Popeyes
Decatur, IL1 day ago $2,500 per month
...serves as the primary point of contact, providing integrated care to ensure members receive timely, high-quality, and coordination services that meet their needs. You will employ a variety of strategies, approaches, and techniques to manage a member's health issues and...Full timeTemporary workApprenticeshipWork at officeRemote workWork from homeHome officeMonday to FridayHumana
Decatur, IL15 hours ago$25.72 per hour
...Salary: USD $39.86/Hr. Overview Coordinates and facilitates patient care across a multidisciplinary care continuum within a clinical service unit structure. Ensures optimum utilization of resources, service delivery and compliance with clinical cost education initiatives....Full timeLimitless Decatur
Decatur, IL4 days ago- ...A leading service provider is seeking a Dispatcher in Decatur, Illinois, to support daily operations and project coordination. The role requires 2-3 years of experience in service or project coordination, with strong organizational and communication skills essential for...Hourly pay
Tech 24
Decatur, IL4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Supervisor. Be the first to apply!
