Experienced Automotive Service Advisor

Benefits: Bonus based on performance Opportunity for advancement Training & development Compensation: $50,000–$70,000 annually, with a bonus structure based on personal sales Job Type: Full-Time Schedule: 8:00 a.m.–5:00 p.m., five days per week. Sundays and one weekday off. Saturday availability is required. Join Our Team Midas in Roseville is looking for an experienced Automotive Service Advisor with strong sales skills, a great personality, and the ability to build lasting customer relationships. We need someone who is comfortable using RO Writer , writing service estimates, explaining automotive repairs, and turning recommendations into approved work. Our ideal candidate is friendly, confident, organized, and motivated to succeed while providing an excellent customer experience. What You’ll Do Assist customers from start to finish. Greet customers, listen to their concerns, schedule appointments, and keep them informed throughout the repair process. Write accurate estimates and repair orders using RO Writer. Clearly document customer concerns, recommended services, pricing, and repair authorizations. Sell automotive repairs and maintenance. Explain technician findings in an understandable way, help customers prioritize repairs, answer questions, and confidently ask for the sale. Coordinate with technicians and management. Communicate approved work, monitor repair progress, and set realistic expectations for completion times. Build repeat business. Follow up on estimates and completed repairs, address concerns professionally, and earn customer trust through honest recommendations and dependable service. Stay organized and accountable. Maintain accurate records, review invoices, assist with checkout, and work toward personal sales goals without sacrificing service quality. What We’re Looking For Previous automotive service advisor or service-writing experience is required. Experience using RO Writer is required. Proven experience selling automotive repairs and maintenance, with strong communication and closing skills. A friendly, professional personality and excellent people skills, including the ability to handle customer concerns calmly and respectfully. A solid understanding of automotive systems and repair terminology, along with the ability to explain technical information clearly. Strong organization, follow-through, dependability, and the ability to manage multiple customers and repair orders in a busy shop. Compensation & Growth We offer $50,000–$70,000 in annual compensation , with a bonus structure based on your personal sales . Compensation will be discussed based on your experience and qualifications, and the specific bonus terms will be reviewed during the hiring process. There is room for growth and advancement for someone who demonstrates strong performance, takes initiative, and contributes positively to the team. Work Schedule Our shop is open Monday through Saturday, 8:00 a.m.–5:00 p.m. This position works five days per week, with every Sunday and one weekday off . #J-18808-Ljbffr