Membership Sales Advisor / Customer Service

Membership Sales / Customer Service job where you can positively change the lives of clients in a meaningful way—while using initiative, problem‑solving, and good judgment to keep things running smoothly. Elements Massage is a wellness studio seeking an engaging, outgoing professional to lead membership sales and customer service for new and existing clients. This role is best suited for someone who enjoys problem‑solving and can confidently work independently once trained. Our Brand Promise To better the lives of everyone we touch. That includes our clients and our team. We believe in empowering our staff to think independently, solve problems thoughtfully, and take initiative in creating exceptional experiences. Team Member Traits Confidently follows a structured sales process to promote our membership program Resourceful, adaptable, and confident making decisions while staying aligned with our brand and systems Loves engaging in meaningful conversations—and knows the power of listening Turns feedback or challenges into opportunities to deliver unforgettable service Has previous retail or customer service experience, ideally in a spa, wellness, or hospitality setting Is comfortable with basic computer systems for scheduling and payment processing Is enthusiastic about creating a positive work culture for both clients and teammates What You’ll Do Greet clients warmly and tend to the visual presentation of the studio Educate clients on the benefits of our Elements Wellness Program Follow a proven sales process Answer phone calls and assist with scheduling and general inquiries Collaborate with managers and massage therapists to create a seamless and caring environment for every client If you’re energized by helping others, enjoy being part of a supportive team, and thrive in a wellness-driven environment that values ownership and problem‑solving, we’d love to hear from you. Qualifications & Skills Membership Sales experience Customer Service experience Resourceful/Independent thinker Reliability with flexible scheduling Hourly pay: $12.50–$14 based on experience. Sales Bonuses & Benefits Earn more through our monthly Wellness Program incentives. One complimentary massage per month—because your well‑being matters too #J-18808-Ljbffr WellBiz Brands, Inc.