Deposit Specialist

General Description Of Position The incumbent is responsible for assisting customers in day‑to‑day transactions, maintaining the cash drawer, opening or closing the bank as necessary and answering telephone calls in a courteous manner. Provide excellent customer service at all times. Utilize critical thinking and active listening to resolve customer problems or complaints. This duty is performed daily. Greet customers as they enter the bank and direct them to the appropriate employee when necessary. Answer telephone calls in a courteous manner. Handle deposits, withdrawals, transfers, cashed checks, loan payments, money orders, credit‑card advances, and other transactional needs. Balance and maintain the cash drawer. Buy and sell currency from the vault as necessary, ensuring that cash drawer limits are not exceeded. Assist with end‑of‑day vault balancing and ATM balancing. Examine checks presented and determine proper fund availability based on regulatory requirements. Examine checks for endorsements and verify other information such as dates, bank names, identification of the persons receiving payments and the legitimacy of the documents. Scan, correct, and balance all paper transaction items through the Bank’s source capture optimization program and submit them for processing through the federal banking system. Maintain customers’ savings passbooks and Christmas club passbooks when requested. Promote and maintain positive relations with all employees, current customers, and potential customers. Contribute to the fulfillment of department and company objectives and goals. Follow all bank policies and procedures, with regulatory knowledge of deposit‑related compliance topics. Assist with office functions as needed. Perform opening and closing procedures as assigned. Perform any other related duties as required or assigned. EEO/AA/Disabled/Vet - Anstaff Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender identity, color, origin, sex, age, status as a protected veteran, or status as a qualified individual with disability. #J-18808-Ljbffr