General Manager

Job Description

Job Description

General Manager / Branch Manager

St. George Area, Utah
$125,000–$150,000 Base Salary + 75% Target Bonus + Potential Equity After Year 1

We are seeking an experienced, hands-on General Manager / Branch Leader to take ownership of a high-performing $6–7M home services branch in the St. George area. This is a rare opportunity to step into full P&L ownership and directly drive growth, operational excellence, and team performance in a fast-scaling services organization.

This role is ideal for a leader who thrives in field-based, customer-facing service environments where success is driven by people leadership, operational discipline, and execution.

What You'll Do

• Own full P&L responsibility, including revenue growth, margin expansion, and EBITDA performance
• Lead all branch operations across service, installation, sales, dispatch, warehouse, and customer support functions
• Build, coach, and retain a high-performing team of managers, technicians, installers, and office staff
• Drive operational excellence through improved productivity, scheduling efficiency, safety, and customer satisfaction
• Track and manage key performance metrics including utilization, conversion rates, gross margin, callbacks, and customer reviews
• Lead weekly and monthly business reviews to ensure accountability, performance alignment, and continuous improvement
• Foster a strong performance-driven culture centered on accountability, teamwork, and customer experience
• Partner with executive leadership to execute growth initiatives and expand market share in the region

What We're Looking For

• 7+ years of leadership experience in multi-site or multi-functional operations
• Proven success with full P&L ownership and delivering strong financial performance
• Strong background in home services or field-based service operations where teams operate in customer environments
• Demonstrated ability to lead, coach, and scale frontline and supervisory teams
• Strong analytical skills with experience managing operational KPIs and performance metrics
• Excellent communication, leadership, and decision-making abilities
• Experience with ServiceTitan or similar field service platforms is a plus

Preferred Industry Backgrounds

We are open to strong leaders from any home services or field operations environment , including:

• HVAC
• Plumbing
• Electrical
• Roofing
• Solar
• Pest Control
• Appliance Repair
• Restoration Services (fire, water, mold)
• Landscaping / Lawn Care Services
• Construction Services
• Facilities / Building Services
• Other residential or commercial field service businesses

Why This Opportunity?

• Competitive base salary of $125,000–$150,000
• 75% performance-based annual bonus
• Potential equity participation after Year 1
• Lead an established, high-performing branch with meaningful upside potential
• Join a leadership-driven organization focused on operational excellence and growth
• Direct impact on both team success and business expansion

Ideal Candidate Profile

The ideal leader has built success in fast-paced, customer-driven service organizations where profitability depends on:

• Strong field execution
• High-performing teams
• Tight operational discipline
• Exceptional customer experience

If you're an operator who enjoys building teams, improving performance, and owning results end-to-end, we'd love to connect.

Job Posted by ApplicantPro