Medical Technologist

Lab Customer Service Specialist

As a Lab Customer Service Specialist at BJC Healthcare you play a crucial role in the delivery of high-quality patient care. Join our Laboratory Team to be an integral part of delivering precise and reliable laboratory results that impact patient outcomes positively.

Job Duties:

• Calling critical lab results
• Notifying unacceptables and mislabels to outpatient offices
• Place specimen pick up orders for clients
• Enter client supply orders

Shift info:

Evening Shift: 8s or 10s

8s (3pm-11:30pm)

10s (1pm-11:30pm)

Rotating weekends and holidays

Bachelor's Degree in physical/life science/related

Licensed and Certified in either ASCP AMTAAB or equiv

Overview

Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine supported by a house staff of residents interns fellows and other medical professionals. Recognizing its excellence in nursing care Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.

No other organization offers an opportunity for exploration and discovery like Barnes-Jewish Hospital. As a laboratory professional with Barnes-Jewish Hospital you'll have exposure to the most advanced testing protocols and processes in medical diagnostics and one of St. Louis' widest varieties of disciplines and specialties in laboratory careers. Our full-service 24/7 laboratory is known for its leading-edge technology and the most progressive clinical techniques in practice today. You'll be working with the best in a supportive atmosphere that will encourage your growth and advancement. Plus you'll have opportunities to share your skills and knowledge by participating in clinical trials and research in conjunction with leading organizations such as the Washington University School of Medicine.

The Medical Technologist (MT) or Medical Laboratory Scientist (MLS) I performs processing and routine testing on blood and other specimens which requires a knowledge and understanding of quality control basic instrument maintenance and procedure methodologies and reference ranges. Demonstrates good laboratory practices.

Responsibilities

• Operates all instrumentation in assigned areas to deliver precise timely and accurate laboratory results.
• Performs all testing and operation of equipment as necessary to deliver quality results.
• Reports results through the laboratory computer system accurately meeting published turn around times for routine testing and stats.
• Performs quality controls for all equipment and troubleshoots malfunctioning instrumentation as necessary.
• Participates in performance improvement activities and initiatives by proactively diagnosing and resolving problems.

Minimum Requirements

• Education: Bachelor's Degree- Physical/Life Science/related
• Experience: 2 years

Preferred Requirements

• Experience: 5-10 years
• Supervisor Experience: 2 years

Benefits and Legal Statement

BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical emotional social and financial well-being.

Comprehensive medical dental vison life insurance and legal services available first day of the month after hire date

Disability insurance* paid for by BJC

Annual 4 BJC Automatic Retirement Contribution

401(k) plan with BJC match

Tuition Assistance available on first day

BJC Institute for Learning and Development

Health Care and Dependent Care Flexible Spending Accounts

Paid Time Off benefit combines vacation sick days holidays and personal time

Adoption assistance

To learn more go to our Benefits Summary.

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities duties and qualifications required of employees assigned to this job. Equal Opportunity Employer