Inventory Supervisor

Job Description

Job Description

Location: Norcross

Key Responsibilities: ensures operational readiness by overseeing all inventory processes end-to-end, including receiving, cycle counting, vendor procurement, and disposal of permanently damaged assets. This role directly supervises the Maintenance Lead, Quality Control Lead, and Cycle Counters. Key responsibilities include performing daily data analysis, forecasting seasonal demand to prevent stockouts, coordinating with warehouse and sales teams to resolve shortages, and tracking cost-reduction metrics such as turnover rates and sub-rental expenses to support seamless contract fulfillment.

Position Tasks & Responsibilities:

Communicates with warehouse supervisors, warehouse managers, and sales managers on a daily basis to maintain awareness of inventory needs for current and future jobs. 

Analyzes inventory and usage data to make informed purchasing and inventory maintenance decisions.

Maintains the accuracy of the inventory software, updates item descriptions, categories, etc. to ensure clear concise record of inventory.

Manages and reviews equipment and inventory levels, making the determination for any sub-rental needs.

Provides the sales team with technical specifications and real-time availability updates for high-demand or limited-quantity luxury tenting and event assets.

Adjusts inventory records based on input from operations regarding damaged, destroyed, or missing equipment.

Works with Maintenance Lead to ensure items are repaired in time for contract needs.

Manage and review equipment levels daily; conducts regular cycle counts to ensure an accurate count of new and existing stock.

Contacts vendors for quotes and purchases; creates and receives new equipment purchase orders in the system.

Works with warehouse operations team to ensure accurate count of new purchase orders.

Monitors seasonal demand and historical usage data to forecast future inventory needs and prevent stockouts during peak event seasons.

Generates weekly "Shortage Reports" to proactively identify contract fulfillment risks before they impact the production schedule.

Tracks and reports on inventory turnover rates, sub-rental costs, and loss/damage percentages to identify areas for cost reduction.

Reconciles physical cycle count results with system records and investigates significant variances to identify root causes. 

Evaluates vendor reliability, lead times, and product quality to ensure the supply chain supports urgent contract needs.

Periodically reviews market pricing to ensure the company is receiving competitive rates on high-volume replacement items and new purchases.

Supervisory Responsibilities:

Supervises all inventory processes end-to-end, including receiving, cycle counting, system accuracy, shortage management, vendor procurement, and disposal of permanently damaged inventory.

Manages the disposal process for permanently damaged or non-repairable inventory; documents disposals in the system and coordinates write-offs with the Assistant Manager.

Directly supervises the Maintenance Lead, Quality Control Lead, and Cycle Counters.

Sets daily and weekly priorities for direct reports; ensures all team members understand their responsibilities and have the resources needed to execute.

Reviews the work output of direct reports for accuracy and completeness; provides coaching and feedback to support team development.

Escalates personnel issues and performance concerns to the Assistant Manager – Planning & Inventory as needed.

Competencies:

Positive team player; proactive and willing to do what it takes to get the job done.

Excellent time management and organizational skills.

Excellent customer service and communication skills, oral and written.

Ability to multi-task and be results-driven.

Attention to details and problem-solving skills.

Trouble-shooting and analytical skills.

Work environment:

Works mostly in indoor environments.

Occasionally works outdoors, in weather conditions such as heat, cold, sun or rain.

Often uses safety attire and equipment such as vests, masks, gloves, etc.

Hours worked/scheduled generally more than 40 hours per week; additional hours may be required or scheduled as needed.

Work may be across seven (7) days a week based on event; on-call availability may also be required when events are booked at a moment’s notice.

Educational, Technical and Computer Skills:

Rental software or warehouse management system knowledge and experience.

Microsoft Word, Outlook and Excel knowledge and experience.  

Requirements:

Bachelor’s degree in Supply Chain, Business, Logistics, or a related field.

Two or more years of inventory management, warehouse operations, or supply chain experience.