Customer Quality Engineer

Our client is a leading manufacturer specializing in advanced composite utility structures. Their products provide a lighter, stronger, and longer-lasting alternative to wood, steel, and concrete and are used by customers across North America and 30+ countries. They are seeking a Customer Quality Engineer to join their team in St. George, UT . Eligible candidates will need to be local to the St. George, UT area or open to relocating. Relocation assistance is available . Pay & Benefits: Direct hire Comprehensive health, dental, and vision benefits 401(k) with 5% company contribution Employer-paid life and short-term disability insurance Relocation assistance available Opportunity for growth and advancement Key Responsibilities: Serve as the primary quality liaison between customers and internal leadership Manage customer complaints, returns, and quality cases from initial review through resolution Lead 8D, 5-Why, Fishbone, and other root cause investigations Communicate corrective action findings and progress to customers Prepare 8D reports, corrective action reports, and customer documentation Interpret customer drawings, technical specifications, and contractual requirements Investigate manufacturing and field product issues Analyze returns, warranty claims, and defect data to identify trends Support customer and internal ISO 9001:2015 audits Develop customer-specific inspection and test plans Participate in first article inspections for new customers and product variations Lead Lean and Six Sigma improvement projects Work with suppliers to resolve issues involving purchased parts and raw materials Verify supplier corrective actions and quality requirementsSupport incoming inspection and receiving quality activities Partner with Engineering, Production, Procurement, and SQE on quality issues Maintain quality records and documentation Education & Experience: Bachelor’s degree in Engineering, Quality, or a related field, or equivalent experience 3+ years of Quality Assurance or Quality Engineering experience in a manufacturing environment Experience with engineering drawings and technical specifications Knowledge of ISO 9001:2015 or similar quality management systems Experience with industrial, metal, composite, or similar products preferred Customer-facing or supplier quality experience preferred Proficiency with Microsoft Office, particularly Excel Experience with ERP or NCR systems is a plus Lean, Six Sigma, SPC, Minitab, or control chart experience is a plus Strong written and verbal communication skills Ability to work effectively with technical and non-technical teams Strong analytical skills and attention to detail Willingness to travel to customer job sites as needed High level of professionalism, integrity, and adaptability #INDOMNI #J-18808-Ljbffr