Pool and Beach Manager

POOL AND BEACH MANAGER
Luxury Resort • Caribbean • Competitive + Service Charge

ABOUT THE ROLE

We are searching for a Pool and Beach Manager for a luxury resort in the Caribbean. This is a hands-on leadership role responsible for the overall day-to-day operation of the resort's beach and pool areas, ensuring a safe, immaculately presented, and exceptional guest experience at every touchpoint. The right person thrives outdoors, leads by example, and understands that the small details are what define a truly memorable stay.

WHAT YOU'LL DO

• Oversee daily beach and pool operations, ensuring seamless, high-touch service throughout the day
• Lead, train, schedule, and motivate the beach and pool team to consistently exceed guest expectations
• Ensure all areas, chairs, umbrellas, towels, cabanas, and surroundings are impeccably maintained and presented
• Monitor and respond to guest needs proactively, delivering personalised service and resolving concerns professionally
• Maintain cleanliness, organisation, and safety standards across all beach and pool areas at all times
• Conduct regular inspections and coordinate with Engineering, Housekeeping, and F&B on maintenance or operational matters
• Manage inventory and ensure adequate supplies are always available
• Support special events, private functions, and VIP arrangements
• Maintain accurate operational records and communicate issues to management promptly

WHAT YOU BRING

• Minimum 3 years of supervisory experience within a luxury hotel, resort, or beach club environment
• Caribbean experience is essential and will be weighted heavily in the selection process
• Forbes Travel Guide experience is mandatory
• A genuinely energetic, physically active approach to leadership, this is an outdoor role that demands stamina and presence
• Strong leadership and team development skills with the ability to motivate and inspire
• Excellent guest relations and communication skills
• Strong organisational and problem-solving abilities with the ability to remain calm under pressure
• Knowledge of pool and beach safety and hospitality standards
• Proactive, decisive, and operationally strong, someone who takes ownership without requiring significant direction
• Lifeguard or pool safety certification is a strong asset
• Flexible availability, including weekends and holidays

WHAT'S OFFERED

• Competitive salary plus service charge of approximately USD $1,000 - $2,000 per month, depending on hours and occupancy
• Housing allowance provided
• Medical insurance
• Transportation provided